bigicedog
everytime i try to log in it wont let me. ive tried my virtualdj,microsoft and google ids and it keeps saying that i cant connect to virtualdj servers. ive rebooted my computer,ive logged out of vdj 7 and still nothing
Posté Sun 11 May 14 @ 3:09 pm
Rune (DJ-In-Norway)
use your virtualdj id.. that work?
(google and ms id will identify you only if same email as with vdj purchase.. or if you add them in your profile http://www.virtualdj.com/users/edit.html )
(google and ms id will identify you only if same email as with vdj purchase.. or if you add them in your profile http://www.virtualdj.com/users/edit.html )
Posté Sun 11 May 14 @ 3:11 pm
tc1ooo
I never take my gig laptop online, so I can't register it :(
Posté Sun 11 May 14 @ 3:13 pm
Rune (DJ-In-Norway)
tc1ooo wrote :
I never take my gig laptop online, so I can't register it :(
just contact support and we'll sort that with a special solution for that ;) ,
http://www.virtualdj.com/contact/index.html
Posté Sun 11 May 14 @ 3:29 pm
bigicedog
i tried it with my vdj id and nothing......
Posté Sun 11 May 14 @ 4:07 pm
Dan (djtouchdan)
Try changing your password and trying again.
If not you may have to contact SUPPORT
If not you may have to contact SUPPORT
Posté Sun 11 May 14 @ 4:08 pm
the SOUND INSURGENT
You have to delete everything Serato, lmmfao!! Im playing, do what Dan said and it should work.
Posté Sun 11 May 14 @ 4:10 pm
apopsisdj
bigicedog wrote :
i tried it with my vdj id and nothing......
Password is case sensitive.
Posté Sun 11 May 14 @ 4:46 pm
bigicedog
tried it all. even changed my password
Posté Sun 11 May 14 @ 5:20 pm
Dan (djtouchdan)
Are you able to log out of the website and log back in?
It should be exactly the same information.
It should be exactly the same information.
Posté Sun 11 May 14 @ 5:21 pm
groovindj
Did you add your MS or Google IDs to your account and try to log in using those?
Posté Sun 11 May 14 @ 5:22 pm
bigicedog
so when i try to log in with my vdj id i get this
Posté Sun 11 May 14 @ 5:44 pm
bigicedog
and when i log in using my google id i get this 
Posté Sun 11 May 14 @ 5:45 pm
bigicedog
and i dont get it cause obviously if im cont connected to the internet i wouldnt be able to be here.........
Posté Sun 11 May 14 @ 5:46 pm
Dan (djtouchdan)
Did you get a firewall warning when you first loaded the software?
If you have a firewall Virtual DJ would of asked for permission to go onto the internet. If you refused that then this is what the problem is.
If you have a firewall Virtual DJ would of asked for permission to go onto the internet. If you refused that then this is what the problem is.
Posté Sun 11 May 14 @ 5:46 pm
PhantomDeejay
Make sure that you don't have any curious firewall blocking VDJ from accessing the internet.
Posté Sun 11 May 14 @ 5:49 pm
bigicedog
nope no firewall warning
Posté Sun 11 May 14 @ 5:56 pm
groovindj
Maybe this is the solution for you:
dj-in-norway wrote :
just contact support and we'll sort that with a special solution for that ;) ,
http://www.virtualdj.com/contact/index.html
tc1ooo wrote :
I never take my gig laptop online, so I can't register it :(
just contact support and we'll sort that with a special solution for that ;) ,
http://www.virtualdj.com/contact/index.html
Posté Sun 11 May 14 @ 5:57 pm
Dan (djtouchdan)
It certainly sounds like something (probably a firewall) is blocking VDJ from accessing the internet.
Do you have windows Firewall enabled or anything similar.
Do you have windows Firewall enabled or anything similar.
Posté Sun 11 May 14 @ 5:59 pm
groovindj
I've got the Windows Firewall on and it didn't/doesn't affect VDJ 8 here.
Posté Sun 11 May 14 @ 6:01 pm
