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Forum: VirtualDJ 8.1 Technical Support

Sujet "Unable to start recording" message when format is set to MP4

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Not sure what the problem is, but I am getting this every time I try to record video. It was working fine before I upgraded VDJ to 8.1. Any suggestions?

Lenovo Y70
Windows 8.1
Intel i7 2.50GHz 16GB
NVIDIA GeForce GTX 860M
 

Posté Mon 07 Dec 15 @ 7:02 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Are you sure both Filename and format show the same Mp4 selection in Settings->Record tab ?
Just tried and records fine here.
Can you try to choose a different folder in case there is a permission issue ?
 

Posté Mon 07 Dec 15 @ 10:48 pm
File name and format match, and I tried several different folders. Should I reinstall?
 

Posté Tue 08 Dec 15 @ 12:57 am
djdadPRO InfinityDevelopment ManagerMember since 2005
No, re-install will not solve anything. Actually managed to reproduce something similar and already reported to Dev Team. Thanks for reporting.
 

Posté Tue 08 Dec 15 @ 1:02 am
Is it still possible to download any of the versions prior to 8.1? If not, I'm in a pickle until this gets sorted.
 

Posté Tue 08 Dec 15 @ 8:56 pm
I decided to try to restore settings to default, and I'm back up and running for now. I'll let you know if anything changes when I put things back how I want them.
 

Posté Wed 09 Dec 15 @ 4:36 am
It was the record video height was too small. When I changed it I was able to record again. it was at 405 which worked in the past, but I had not tried to record since several builds ago.
 

Posté Wed 09 Dec 15 @ 5:33 am
AdionPRO InfinityCTOMember since 2006
It should work fine, but width and height probably need to be a multiple of 16, which vdj doesn't do automatically yet.
 

Posté Wed 09 Dec 15 @ 5:53 am
hello my virtual dj 8 wont record videos. I press record and the program resets please help
 

Posté Tue 12 Sep 17 @ 5:22 pm


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