eschu35
So i think my problem is that my Macbook has 3.0 USB ports and I'm not sure if the Mixtrack 3 supports 3.0. Does anyone have any advice for me? My problem is my computer not recognizing my controller.
Posté Fri 17 Jun 16 @ 11:30 pm
A Man and His Music
I don't know anything about Macs, but USB 3 ports are backward compatible, meaning they accept USB 2 devices. It would be different If the controller was USB 3, and the computer was USB 2. I'm not even sure that's true. So maybe it's the cable, the port on the controller or Mac, bad controller, drivers not installed correctly. Have you tried this controller on another computer? Have you tried connecting a hard drive to the USB port on the computer?
Checked the USB 3 to USB 2, and it is backward compatible, you just won't get the faster transfer speed.
Checked the USB 3 to USB 2, and it is backward compatible, you just won't get the faster transfer speed.
Posté Sat 18 Jun 16 @ 4:24 am
eschu35
My new problem is that the controller appears to be ready to mix but in the settings it says to unlock the controller for $99 but i just purchased the analog mixer license so i don't know if i bought the wrong license or what but i want to start mixing ASAP
Posté Sun 26 Jun 16 @ 6:19 pm
wickedmix
probably the audio setup so you have it configed as Master & headphones?
post a screen shot of audio setup
if u purchased analog mixer license that doesn't work for the mixtrack 3
post a screen shot of audio setup
if u purchased analog mixer license that doesn't work for the mixtrack 3
Posté Sun 26 Jun 16 @ 7:27 pm
PressNPlayDJ
At the usb port that you plug your controller is there another usb port next to it? Try to avoid usb ports that are together on the same side and use 2.0
YOU DON'T need 3.0
Also, get a quality USB cable. Invest on that. Its worth it.
YOU DON'T need 3.0
Also, get a quality USB cable. Invest on that. Its worth it.
Posté Mon 27 Jun 16 @ 5:16 am
PhantomDeejay
eschu35 wrote :
My new problem is that the controller appears to be ready to mix but in the settings it says to unlock the controller for $99 but i just purchased the analog mixer license so i don't know if i bought the wrong license or what but i want to start mixing ASAP
Please contact support http://www.virtualdj.com/contact/index.html
You purchased a wrong license. For Mixtrack 3 PRO you don't need an "Analog Mixer License" You need a "Mixtrack 3 PRO" license. Also the correct sound setup for this unit is "Master & Headphones". With the correct sound setup you should not get the "Analog Mixer License required" warning.
Posté Mon 27 Jun 16 @ 7:21 am
eschu35
Anyway i can get a refund for buying the wrong one.
Posté Tue 26 Jul 16 @ 4:19 am
SBDJ
As per your other thread, you will need to contact support for refund enquires:
http://www.virtualdj.com/contact/index.html
http://www.virtualdj.com/contact/index.html
Posté Tue 26 Jul 16 @ 2:04 pm