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Forum: VirtualDJ Technical Support

Sujet Video plugin crush every time + video clip

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DJ SWIDPRO InfinityMember since 2009
 

Posté Sun 14 Aug 16 @ 11:41 pm
SBDJPRO Infinity Member since 2006
OK, so it's the camera plugin that's crashing.

Open finder, go to Documents\VirtualDJ\Plugins64 and delete native_camera.ini and retest.

If that doesn't fix it then can you please do the same thing again, but make sure you are logged in and connected to the internet so we can get a crash report. If you are logged in with a different user account then I'd need that info.

 

Posté Sun 14 Aug 16 @ 11:49 pm
DJ SWIDPRO InfinityMember since 2009
yes its the camera plugin i forgot to mention it, This is my friend laptop and you can see in the video that he was connected to the Internet and video was made 8 hours ago...
 

Posté Mon 15 Aug 16 @ 12:09 am
SBDJPRO Infinity Member since 2006
OK, and was the laptop logged in as your friend?

Ask him to try deleting the ini as above.

I can't get the crash report if I don't know who it was created by...
 

Posté Mon 15 Aug 16 @ 1:00 pm
DJ SWIDPRO InfinityMember since 2009
he did what you said and still the same problem, he will comment here from his user so you can see the crash report...
 

Posté Mon 15 Aug 16 @ 4:28 pm
hay it my mac
i deleted the native camera file and it still faild
i allways loged in as maromeran
 

Posté Mon 15 Aug 16 @ 5:29 pm
djcelPRO InfinityModeratorMember since 2004
We have well received the crash report. We are analysing it
 

Posté Mon 15 Aug 16 @ 6:23 pm
SBDJPRO Infinity Member since 2006
I think I see the cause. If you'd like to test a fix, drop me a private message.
 

Posté Mon 15 Aug 16 @ 8:32 pm
I sent you privet massage and ????....
 

Posté Wed 17 Aug 16 @ 7:44 pm
SBDJPRO Infinity Member since 2006
Hopefully I've fixed the issue now, so it will be available in a build soon. If it doesn't fix it then report back please!
 

Posté Thu 18 Aug 16 @ 1:04 am


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