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Forum: VirtualDJ 8.0 Technical Support

Sujet Mixdeck Quad faders not responding

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The faders in vdj8 do not respond with my Mixdeck Quad. I've been updating my vdj8 daily thru 5/26
 

Posté Sat 31 May 14 @ 11:20 am
Hi Greg,

One of the Hardware team will look at this soon and report back.

Thanks
 

Posté Sat 31 May 14 @ 6:21 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Just to understand something here.. you see the faders moving on the screen but not alter the sound ? Or not moving at all on screen if you move them from the controller ?
What faders dont work ? Volume, EQ,Gain, crossfader ?
Windows or Mac ?
Other than that, the deck sides work properly ? Do you see the special button in the Audio tab of Config, and the unit properly detected by its name in the Controllers tab ?
 

Posté Sat 31 May 14 @ 6:46 pm
Windows operating system.
The only mixer function that works is the crossfader. The gains, eq knobs and 4 faders do not move onscreen or alter the sound. In an earlier update, the faders all responded until a track was loaded in one of the decks, but then would immediately stop. After one of the recent updates, the faders do not respond at all.
 

Posté Sat 31 May 14 @ 9:02 pm
another note: i am not hearing anything in cue. When I move the "cue mix" all the way to "cue", the cued song is extremely faint, even when the "cue gain" is all the way up. I believe i have it properly set up:
output - speaker + headphones
card - mixdeck quad

source:
master mixdeck quad chan 1&2
headphone mixdeck quad chan 3&4
 

Posté Sat 31 May 14 @ 9:14 pm
Yes, the deck sides seem to be working properly.
 

Posté Sat 31 May 14 @ 9:38 pm


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