hey guys my computer has the recommended requirements but after installing the software the program wont start/open. I have uninstalled and re-installed the program and still have the same problem.
please help...
please help...
Posté Tue 10 Feb 15 @ 3:12 pm
When you say does not start up do you mean it just doesn't appear?
In Windows device manager, please tell me what you have under Display Adapters. You can find out how to open Device Manager on different OS's if you're unsure here:
http://pcsupport.about.com/od/driverssupport/f/access-device-manager.htm
In Windows device manager, please tell me what you have under Display Adapters. You can find out how to open Device Manager on different OS's if you're unsure here:
http://pcsupport.about.com/od/driverssupport/f/access-device-manager.htm
Posté Tue 10 Feb 15 @ 3:38 pm
the program will not start if you click the shortcut or run the program
Posté Tue 10 Feb 15 @ 3:39 pm
Please update your video card driver. If you have installed the windows drivers for your video card, try the one directly from the manufacturer.
Posté Wed 11 Feb 15 @ 3:56 am
After updating your videodrivers ( do not use generic one´s ) please check your subscription :-)
Posté Wed 11 Feb 15 @ 4:42 am