Forum: VirtualDJ Technical Support

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Sujet Pro re download
Basically I used to use pro but lost the CD with it on and used someone else's email for it as mine wasn't working at the time is there any way of getting it back ??

Posté Mon 04 Jul 16 @ 10:23 am
Best raise a support ticket. If you can prove you have a licence by providing your email address it was purchased against (or proof of purchase) then the team may be able to trace it.

There is also chat support but it never appears to be online.

http://www.virtualdj.com/contact/step2.html


Posté Mon 04 Jul 16 @ 10:31 am
HomeboyPRO InfinitySupport ManagerMember since 2003
Chat is online between 5am EST to 5pm EST. Agents sometimes set themselves to busy when the amount of incoming chats peaks. Keith I am interested to know when you tried to get assistance and chat was offline, can you pm me the details.

Posté Mon 04 Jul 16 @ 1:54 pm
Hi Chris,

Will do.

Keith

Posté Mon 04 Jul 16 @ 3:04 pm