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Forum: VirtualDJ Technical Support

Sujet NS7-iii video screens freeze

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Hello,

I just started a pretty intense month of DJ'ing, where I'm using VDJ in a public performance for several hours a day, 5 days a week. It's pretty grueling on me, and my hardware/software. But for the last three days, about 3-4 hours in, the screens on the Numark NS7-iii freeze. Not all at once. Generally the middle screen freezes first, then the other two follow over time. They just continuously show the info of whatever song(s) were playing at the time of the freeze.

A restart of the software DOES get them back, but I don't have any downtime during my set so that's not possible. Wondering if anyone might have experienced this or have any suggestions.

Thanks!
 

Posté Wed 07 Sep 16 @ 7:46 am
djdadPRO InfinityDevelopment ManagerMember since 2005
Do the screens have a separate power button to reset ?
If not, next time can you try to goto Settings->Controllers tab, select the screen(s) and then right-click ->Reconnect ?

If its happening after 3-4 hours, then it could be some overheating issue.
Does the freeze affect sound at all ?
 

Posté Wed 07 Sep 16 @ 8:07 am


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