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Forum: VirtualDJ Technical Support

Sujet VDJ b3678 with inerted USB key: crash

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GianVJPRO InfinityMember since 2012
Hello, last gig i had several VirtualDj (b3678) crash everytime I insert an USB memory card.
The difference from latest stable version (b3573) are:
- Upgrade Virtual Dj from b3573 to b3678
- Windows Update from Windows 10 Pro 1607 14393.970 to 14393.1066
- Turned of (inside VDJ) the view of new "internet folder"

When VDJ crash it's self restart, but when it restarted there's no way to exit from it, because everytime I tried to normally close, it's restart itself.
The only way to close it, is to terminate it with Windows Task Manager.

Fortune was a backup of previous version of VDJ exe and settings.
Well,to find the issue I try to use previous build (b3573) with upgraded settings file, but the crash still.
I replaced settings.xlm with previous backuped version and the crash gone (with b3573): now it's work normally, without any issue with inserted USB key.

This with Windows 10 Pro 1607 14393.1066, on HP ProBook 4540s, i7-3632QM, 8GB RAM, dual graphics Intel HD 4000 and AMD 7650M
VirtualDJ run with Intel HD 4000 graphics card.
 

Posté Sat 15 Apr 17 @ 1:28 pm
I can't seem to duplicate a crash when inserting or removing USB drive running windows 10 creators update on vdj 3678

maybe more details on what was happening in VDJ when the crash happend.....
 

Posté Sat 15 Apr 17 @ 2:39 pm
 

Posté Sat 15 Apr 17 @ 7:08 pm
GianVJPRO InfinityMember since 2012
Hello, thank You for answer and excuse me for delay for my reply.
The b3678 that caused the issue was downloaded from official stable link.
Well, today I tryed to reproduce the issue, but now it's seem working without issue also with b3678, the same exe that last friday cause crash every time insert an USB key.
I don't know what cause the issue.
Here the exported Windows Application registry items of the crash:
https://www.dropbox.com/s/dtkdmvvvo9ym1fm/VDJ_Crash.zip?dl=0
For now I continue use the oldest b3573.
 

Posté Tue 18 Apr 17 @ 7:37 am


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