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Forum: VirtualDJ Technical Support

Sujet Question about controller license

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garyc777ControlleristMember since 2015
I have a license for a controller, is this license bound to that specific controller (the exact physical one have here) or should that allow me to use any controller of the same model?
I have 2 of the same controller and when I use one then the software stops working after 15 minutes but the other one works perfectly every time.
 

Posté Mon 15 Jan 18 @ 8:28 pm
If it's physically the same controller then there shouldn't be an issue. Can't see the controller licence tying in to a serial number or anything like that .....
 

Posté Mon 15 Jan 18 @ 8:30 pm
AdionPRO InfinityCTOMember since 2006
What is the exact message you get after 10 minutes?
 

Posté Mon 15 Jan 18 @ 10:36 pm
Never post a screenshot of your serial number.
 

Posté Mon 15 Jan 18 @ 11:08 pm


Does the licence pick up the serial info?
 

Posté Mon 15 Jan 18 @ 11:22 pm


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