Hi
Please be informed that I bought an account 299 usd some years ago, But I can not use it right now and when I want to enter my password in the software, I receive below message.
"this account has been blocked. Please contact customer support."
you are kindly requested to let me know what should I do to use my account again.
Best Regards
Ali
    Please be informed that I bought an account 299 usd some years ago, But I can not use it right now and when I want to enter my password in the software, I receive below message.
"this account has been blocked. Please contact customer support."
you are kindly requested to let me know what should I do to use my account again.
Best Regards
Ali
Posté Sat 02 May 20 @ 12:17 pm
 Best Answer
       Contact support as instructed.
       
        Best Answer
       Contact support as instructed.http://www.virtualdj.com/help/
No one in the forums will be able to assist you.
Posté Sat 02 May 20 @ 1:18 pm[ selected best answer by locoDog on Sat 01 Jul 23 @ 12:06 pm ]
          Contact support as instructed.
http://www.virtualdj.com/help/
No one in the forums will be able to assist you.
    http://www.virtualdj.com/help/
No one in the forums will be able to assist you.
Selected as best answer Posté Sat 02 May 20 @ 1:18 pm
          The login screen says I'm blocked I tried everything but nothing worked
       
    Posté Thu 02 Jul 20 @ 10:01 pm
          If you don't have a license, there's no need to log in.
       
    Posté Thu 02 Jul 20 @ 10:06 pm
          I have pro infinity 
       
    Posté Thu 02 Jul 20 @ 10:09 pm
          Then why are you showing as a Home user (no license)?
       
    Posté Thu 02 Jul 20 @ 10:29 pm
          @user20958960
Contact support as instructed.
http://www.virtualdj.com/help/
No one in the forums will be able to assist you.
       
    Contact support as instructed.
http://www.virtualdj.com/help/
No one in the forums will be able to assist you.
Posté Thu 02 Jul 20 @ 11:10 pm
          My account has been blocked
       
    Posté Sun 16 May 21 @ 5:34 am
          How do I open my account blocked
       
    Posté Sun 16 May 21 @ 5:37 am
          http://it.virtualdj.com/help/
Contact support please
    Contact support please
Posté Sun 16 May 21 @ 7:25 am
          Hi my account says its blocked,they sent me temporary password but it still says account blocked.just password but it's still blocked.please  help anyone?
       
    Posté Sat 02 Apr 22 @ 4:16 pm
          Contact support as instructed.
http://www.virtualdj.com/help/
No one in the forums will be able to assist you.
    http://www.virtualdj.com/help/
No one in the forums will be able to assist you.
Posté Sat 02 Apr 22 @ 4:54 pm
          Hello virtual DJ please unblock my account please 
       
    Posté Sat 01 Jul 23 @ 10:48 am
          Raise a support ticket. 
       
    Posté Sat 01 Jul 23 @ 11:07 am
















