4DJLOKEY82
I just updated to vdj 2020 and now it's asking me to rebuy pro licenses. I've pro licenses for years. when I bought them I thought they were for life. why I'm I being asked to buy again?
Any one else experience this?
Any one else experience this?
Posté Tue 12 May 20 @ 10:39 pm
locoDog
you've a controller licence [as it says under your name]
login to vdj with the details you used to login here.
if you've already done that, then perhaps your audio config is wrong for your licence.
login to vdj with the details you used to login here.
if you've already done that, then perhaps your audio config is wrong for your licence.
Posté Tue 12 May 20 @ 10:44 pm
4DJLOKEY82
Thank you
VDJ is on and I can control the volume but No sound is going to my speakers. I only hear sound coming from my laptop. Any recommendation on how to fix this?
VDJ is on and I can control the volume but No sound is going to my speakers. I only hear sound coming from my laptop. Any recommendation on how to fix this?
Posté Tue 12 May 20 @ 11:02 pm
locoDog
show your audio config
Posté Tue 12 May 20 @ 11:21 pm
AHFORDEBLE
4DJLOKEY82 wrote :
I just updated to vdj 2020 and now it's asking me to rebuy pro licenses. I've pro licenses for years. when I bought them I thought they were for life. why I'm I being asked to buy again?
Any one else experience this?
Any one else experience this?
I am experiencing the same thing for the past week.
Posté Fri 15 May 20 @ 9:49 am
SHEDRACK123@
can someone share his lisence to others
Posté Fri 15 May 20 @ 10:11 am
kradcliffe
No
Posté Fri 15 May 20 @ 10:16 am
joelcere
Hi I have the same issue. Updated. All my settings, playlists, cues... all gone. Not recognised. Now back to basic user despite having a license. This happened after accepting to install a new version. How do I restore my settings? Just unacceptable that this happens. If I have to restart from scratch then I might as well use another software that doesn't screw up its users.
Posté Fri 15 May 20 @ 10:38 am
groovindj
Simply restore from one of the regular backups that you make of all your important computer files.
Posté Fri 15 May 20 @ 4:28 pm
If that helps anyone. The VDJ support found out the issue: I stopped syncing my desktop and documents to iCloud (Mac user) and this is where the settings are stored. This is why I was my license was no longer recognised. I ticked it back and all was restored in an instant...
Posté Fri 15 May 20 @ 11:34 pm