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Forum: VirtualDJ Technical Support

Sujet Numark Mixtrack Platinum FX giving error message
Numark Mixtrack Platinum FX device gives error message on deck screen after update 6978. can you fix this problem in next update
 

Posté Sun 26 Jun 22 @ 1:48 pm
same here plz fix
 

Posté Tue 28 Jun 22 @ 5:55 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Thanks for reporting. Please go back to Public release Build 6978 until we provide a fix
 

Posté Tue 28 Jun 22 @ 8:32 pm
djlrobControlleristMember since 2013
How do you go back to the previous build??..
Same error on deck 1 mixtrack platinum
 

Posté Tue 05 Jul 22 @ 2:58 pm
djlrobControlleristMember since 2013
Sorted. Previous build downloaded and worked ok. Thanks.
 

Posté Tue 05 Jul 22 @ 4:50 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Latest Released Build 7032 should also work (after 2nd launch - silent update)
 

Posté Tue 05 Jul 22 @ 7:32 pm
ok work
 

Posté Wed 06 Jul 22 @ 2:11 pm
fredbresControlleristMember since 2019
Moi ça marche pas
Toujours error deck 1
 

Posté Thu 07 Jul 22 @ 5:11 pm
I have the original Mixtrack Platinum (Not the FX) and also have the same issue. Had it on version 6978, have now updated to 7032 and the issue still persists
 

Posté Sat 16 Jul 22 @ 3:20 pm
djlrobControlleristMember since 2013
Download the build before 6978. Worked ok for me with original Mixtrack Platinum
 

Posté Sat 16 Jul 22 @ 3:23 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
djdad wrote :
Latest Released Build 7032 should also work (after 2nd launch - silent update)


 

Posté Sat 16 Jul 22 @ 10:01 pm
I'm on version 7032 and my Numark Mixtrack Platinum (non FX) is still constantly showing the word "Error" on the display for Deck 1. It never goes away and I've restarted multiple times. Should this issue already be addressed in version 7032?
 

Posté Tue 19 Jul 22 @ 11:46 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
We have pushed a new silent fix for Deck 1 Time on Platinum (non FX). Will work after restart current Public Build 7032.
 

Posté Wed 20 Jul 22 @ 5:32 am
That worked! Thank you so much for the prompt response and fix! Excellent support! :)
 

Posté Thu 21 Jul 22 @ 2:42 pm