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Forum: VirtualDJ Technical Support

Sujet: Can't connect.
Hi my name is Alberto i just but license of $19.99 and i cant use my license i log in with my mail and is a mesage said cant conect with the server al my internet i active i need to have the program ready this week help me some one please
 
Posté 2 days ago @ 4:45 am
Support Staff wrote :
something is blocking VirtualDJ from connecting likely.
If you can not connect (and its not something else, like wrong password).

If you already tried the tool [ For PC: For Mac: ], then check your firewall etc..
If unsuccessful you can contact Support Team here, so they can help you with remote access
https://virtualdj.com/help/
 
I need help i cant used my monthly service but i cant use it when i log in with my imail comes a mesage cant conect to the server and my internet is active
 
Is just said like I don’t have internet and my internet is active thats the problem ant conect to the server
 
I try diferent ways and same thing i try suport and there is nothing to help me
 
 
This link is blank is not opening is the same one when i type my imail
 
Then use the tool I linked in my first reply.
 
I did but nothing help me
 
I have to buy a diferent sofware i been using virtual dj for long time and i never have this problem