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Forum: VirtualDJ Technical Support

Sujet VDJ crashing and recovering

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Hello, Ive had a few problems recently with virtualdj crashing and recovering during my set. usually I lose functionality on my controller on one deck and have to use the software play cue, etc after the recovery, my question is: is there a crash log that I can provide to isolate this problem? This has happened 4 times on the last 4 weekends and Im running a nearly new dell gaming pc with windows 10. Recently I was force fed the updates from microsoft.

thanks
 

Posté Sun 05 Aug 18 @ 10:15 pm
If you are online when it happens, and haven't disabled the feature, VDJ should send a crash report to the central servers.
In that case support will be able to tell you more precisely what is causing the crash on your setup if you open a support ticket
 

Posté Sun 05 Aug 18 @ 11:16 pm
Thank you
 

Posté Mon 06 Aug 18 @ 5:29 am
djdadPRO InfinityDevelopment ManagerMember since 2005
Please try with latest Early Access 4514. As far as i can see, the recent crashes that are uploaded to your Account should be fixed
 

Posté Mon 06 Aug 18 @ 8:57 am
10-4 dad!
 

Posté Mon 06 Aug 18 @ 8:24 pm


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