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Forum: VirtualDJ Technical Support

Sujet Error loggin in to Deezer/No loading

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Hi everybody. I'm a new Virtual DJ user. I've come from other software. I find that Virtual DJ is the best software right now.
However, I'm having a problem. In the middle of the night, for no reason, when I tried to load a song from Deezer, the deck went black (song didn't load). So, I tried another song, to find out that exactly the same happened.
So I thought "I should log out and login again from Deezer. But, after logging out, when I try to login, everything goes well on the browser (it shows "you may now close this window"), but, Virtual DJ seems to not understand that I've log in, so, it shows the message on the screen "Please follow the instructions on the browser".
This is my first month (subscription) of Virtual DJ and I'm using it as a test-run to test all functionallities of the software. Until now, this is the only real problem.
Thank you for your help.
 

Posté Sat 26 Oct 19 @ 1:20 pm
Just tested and my searches and loads from Deezer works ok at the moment
Sorry, that is probably not much help
 

Posté Sat 26 Oct 19 @ 6:00 pm
Yes, it works with me too.
But try playing for 2 or 3 hours. At some point, it doesnt load the song or any other song anymore.
 

Posté Mon 28 Oct 19 @ 12:34 am
RanikiPRO InfinityMember since 2018
 

Posté Tue 29 Oct 19 @ 7:52 am
That makes sense.
Sometimes, I decide to choose change the song a few times which can cause this. I'll try to force the error to be sure. Thanks for the answer buddy :)
 

Posté Thu 31 Oct 19 @ 1:01 am
Probably that's the reason why there is no batch option on the deezer playlists. The option is available on Beatport playlists
 

Posté Thu 31 Oct 19 @ 1:04 am
Yes, that's it.
I can confirm that choosing a few songs to a deck in a fast manner will lock the account.
At least now I know the reason.
Thanks
 

Posté Thu 31 Oct 19 @ 2:39 am
RanikiPRO InfinityMember since 2018
Glad that helped.... :-)
 

Posté Mon 04 Nov 19 @ 2:12 pm
Perfectly understandable, considering it's for personal use only.
 

Posté Mon 04 Nov 19 @ 5:57 pm


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