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Sujet DAC 3 Controller Freezes on me.. HELP

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I have recently bought a 2nd hand DAC 3 controller which will not work properly with any DJ software I try.
Virtual DJ runs fine from the keyboard and mouse, but I can't get the DAC to consistantly work.

All lights light up when powered on, and seems fine untill loading a track on the right side, when all the lights flash on and off and the buttons become unresponsive. This also happens when i pause a track on the right deck using the controller. Has anyone had this problem and can it be corrected. I assume this is a problem with the controller, not a driver or mapping issue. It is the same on other PC's and software.
Again this seems to be related to pressing the Cue button on the right deck.

Help Help help!!!

3.2gz 1.5gb mem
maya 44 internal s/c
geforce 7300gt v/c
Virtual DJ Pro 6.07
XP SP2 - no other software installed
 
Posté Sat 17 Apr 10 @ 11:37 pm
Hi. The only problem I've had with dac3 was a common problem to few users......usb connector on dac3 pcb needed resoldering. In your case I think is a hardware fault....maybe someone who knows better will help you.
 
Posté Sun 18 Apr 10 @ 9:59 am
Thx
I have investigated further to better describe my problem. I think it may be a power issue when using the right deck. I have notice that the flashing lights when stopping the right deck are actually the controller rebooting (ie if i set the time display to time remaining, after stopping the right deck all lights flash and it reverts to its boot up state as if it has just been plugged in)
I have opened looked inside and can see no visual problems inside. Im desperate for help....where do I get spare parts from??
 
Posté Mon 19 Apr 10 @ 2:49 pm
Try carefully moving the USB plug where it connects to the controller (Without pulling it out.) If all the lights come on then it means that the USB connector needs resoldering. If this is the case, then the jolt from pressing buttons near the connector might be enough to cause it to loose its connection. Also, make sure that the controller is either directly connected to a USB port of your computer or to a powered USB hub.
 
Posté Mon 19 Apr 10 @ 4:16 pm
THX have tried this with the usb... it doesn't seem loose or lose connection, if fact it comes out quite a way before it looses power.
Any other ideas?
 
Posté Tue 20 Apr 10 @ 3:58 am
Aj369Home userMember since 2011
i have exactly the same problem i again brought mine second hand off ebay:( Did you manage to sort your problem??

Regards
Andy
**@********.com

Moderator Note: Andy, I have removed your email address as No Licence Users cannot post these details on the forum.

Keith
 
Posté Fri 30 Dec 11 @ 6:15 am
Most likely the USB connector needs re-soldering. This is a common problem with this old controller due to the way it's designed.

If you have the appropriate skills, carefully disassemble it and then check and resolder the joints of the USB connector on the circuit board.

Also clean/lubricate the micro switches because these commonly cease to work after a while on the DAC-3. Please see http://www.virtualdj.com/wiki/Button%20on%20MIDI%20controller%20does%20not%20always%20respond.html

If you don't have the necessary skills, take it to a qualified electrician or a friend who has these skills.

NOTE: If the seller accepts returns, then it may be better to return it to them due to being a faulty item (Unless it was stated by the seller that it had this problem) and then purchase a newer controller such as a Denon DN-HC4500.

NOTE: You will need to purchase the full VirtualDJ Professional to use the DAC-3 or any other MIDI controller: http://www.virtualdj.com/buy/index.html
 
Posté Fri 30 Dec 11 @ 6:43 am
Aj369Home userMember since 2011
Thanks very much Keith. I have been using PCDJ DEX and have a fully licenced software. Is it correct that very shortly Virtual DJ 8 is coming out and if you have Dex you are entitled to a discount as PCDJ and Virtual and joining forces??

Regards
Andy
 
Posté Fri 30 Dec 11 @ 11:24 am
 
Posté Fri 30 Dec 11 @ 11:41 am


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