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Sujet Lots of issues with Gemini ctrl six...

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I should be talking to Gemini about this, but their phone # just takes me to a mailbox, and they have yet to email me back...

Anyway, I used to mix on a desktop with xp, traktor 2 and an m-audio delta 44, using mouse and keyboard. I am going to have some gigs coming up, and I decided that people wouldn't want to see me mixing with mouse / keyboard, and also that it would be a pain to set up my whole desktop w/ external hard drive and a breakout box... so I decided to get one of those soundcard / controller combos, and picked the ctrl six because it was cheap and had balanced outs.

The first problem I ran in to is that they sent me the wrong type of USB cable with the unit. lame. Now that I have it setup with the right cable, the sound is terrible. The left channel on the balanced outs is waaaaay quieter than the right channel, and highly distorted. Everything is distorted, for that matter... I have to turn the gain on the channels down to like -11db for it to sound half-decent, but everything still sounds like a 64kbps mp3. Turning the master volume on the software down helped too, but then it will randomly jump back up to full volume when I'm adjusting other controls.

There's also a lot of lag between the cue (phones) and the main outs too, so it's impossible to beat match.

I should mention that I plugged the XLR outs straight in to my powered monitors, which I also turned the gain all the way down on. I know those outs are supposed to go to a mixing board. But, I don't think that's the issue since it's distorted even at low volumes.

I think this is a software / driver issue. VDJ home free works on the laptop's built-in soundcard with no problems, and sounds good once you turn off the master tempo stretching. Also I tried the ctrl six on vdj home free (as opposed to vdj 6 le) in the 10 minutes that it lets you use a controller, and it had all the same issues. I tried ASIO 4 all and it made these problems worse. So I think that either the internal mixer in the ctrl six is messed up, or it's some sort of driver issue. I mean, I know that gemini isn't great, but there's no way they would sell something that sounds this bad. Even if it's an amateur soundcard, i would expect it to sound better than the one built in to the laptop.

VDJ 6 LE is up to date, and gemini does not have drivers on their site. What should I do? I like the feature / price ratio of this thing, and don't want to go through the hassle of returning it just to buy a more expensive unit that may have all the same problems, because it might just be that I've set it up wrong. Maybe it's defective?

help!
 

Posté Thu 14 Jul 11 @ 11:57 am
This is what happens when companies import cheap Chinese engineered crap!
These companies need to spend time testing this stuff out before they decide to put their name on it.
Chances are they won't be able to help you since first of all they didn't engineer it and 2nd they don't manufacture it, they don't actually know much about the product besides how much it cost to import. Gemini is simply the importers / sales reps. If you want something cheap and dependable get a Hercules, I think even the Numark Mixtrack is getting great reviews.
 

Posté Thu 14 Jul 11 @ 11:16 pm
Thanks for the tip. I'm returning it and getting a Hercules rmx
 

Posté Sat 16 Jul 11 @ 5:24 am
BlulitePRO InfinityMember since 2009
good choice. i wa going to suggest running the audio direct from your laptop, but hay ho....

which hercules did you go for?
 

Posté Sat 16 Jul 11 @ 6:09 am


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