ashahee3
i got the new update and now all my songs in the playlist have red x's on them and will not play/load on the doc! don't know how to fix it :(
Posté Mon 18 Jul 16 @ 2:43 pm
kradcliffe
Upgrading wouldn't cause that to happen.
Have you moved the location of the files?, or if they are on an external drive make sure it is connected properly.
May also be worth reading the user manual as this is pretty basic stuff .....
http://www.virtualdj.com/wiki/PDFManuals.html
Have you moved the location of the files?, or if they are on an external drive make sure it is connected properly.
May also be worth reading the user manual as this is pretty basic stuff .....
http://www.virtualdj.com/wiki/PDFManuals.html
Posté Mon 18 Jul 16 @ 2:44 pm
PachN
Rightclick on one track, open Tag editor. At the bottom you will find the path of the track. Is it the correct path?
Posté Mon 18 Jul 16 @ 2:45 pm
ashahee3
PachN wrote :
honestly i am an amateur with this and Im not sure how to even tell. i clicked on that and looked but it did nothing. it has worked great for me for years and i still pay but it just won't allow it to load and reads error on the doc. do you know anything else i can try?Rightclick on one track, open Tag editor. At the bottom you will find the path of the track. Is it the correct path?
Posté Mon 18 Jul 16 @ 2:51 pm
PachN
What is the path to file? Can you give an example?
It should look like this: D:\MyMusic\Dance\Example - Song.mp3
It should look like this: D:\MyMusic\Dance\Example - Song.mp3
Posté Mon 18 Jul 16 @ 2:53 pm
ashahee3
PachN wrote :
What is the path to file? Can you give an example?
It should look like this: D:\MyMusic\Dance\Example - Song.mp3
It should look like this: D:\MyMusic\Dance\Example - Song.mp3
it says
"users/myname/documents/virtualDJ/cache "
Posté Mon 18 Jul 16 @ 2:59 pm
PachN
Aha, so they are content unlimited files.
Well, it is possible that updating deleted your cache files.
I'm not entirely sure if this will work, but can you do a rightclick on the file and choose from the menu "renew cache"?
I assume you still have a valid content unlimited subscription?
Well, it is possible that updating deleted your cache files.
I'm not entirely sure if this will work, but can you do a rightclick on the file and choose from the menu "renew cache"?
I assume you still have a valid content unlimited subscription?
Posté Mon 18 Jul 16 @ 3:11 pm
ashahee3
PachN wrote :
Aha, so they are content unlimited files.
Well, it is possible that updating deleted your cache files.
I'm not entirely sure if this will work, but can you do a rightclick on the file and choose from the menu "renew cache"?
I assume you still have a valid content unlimited subscription?
Well, it is possible that updating deleted your cache files.
I'm not entirely sure if this will work, but can you do a rightclick on the file and choose from the menu "renew cache"?
I assume you still have a valid content unlimited subscription?
yes i do and I'm not sure if i can do that I'm not seeing it :/
Posté Mon 18 Jul 16 @ 3:13 pm
ashahee3
user11145017 wrote :
yes i do and I'm not sure if i can do that I'm not seeing it :/
PachN wrote :
Aha, so they are content unlimited files.
Well, it is possible that updating deleted your cache files.
I'm not entirely sure if this will work, but can you do a rightclick on the file and choose from the menu "renew cache"?
I assume you still have a valid content unlimited subscription?
Well, it is possible that updating deleted your cache files.
I'm not entirely sure if this will work, but can you do a rightclick on the file and choose from the menu "renew cache"?
I assume you still have a valid content unlimited subscription?
yes i do and I'm not sure if i can do that I'm not seeing it :/
omgsh don't even know what i did but i clicked on content unlimited tab then downloaded and they all got fixed!
Posté Mon 18 Jul 16 @ 3:20 pm
PachN
Well, one way or the other....
Glad it's working for you again :)
Glad it's working for you again :)
Posté Mon 18 Jul 16 @ 3:28 pm