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Forum: VirtualDJ Technical Support

Sujet Pioneer DDJSX2 and VDJ8 pro connection or sound card issue

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Rolle1PRO InfinityMember since 2008
Hello everyone. Question for the group, a little back story. I have been using the DDJSX2 and VDJ8 pro for a little over a year now, so its been working perfectly on my current setup. I went from a RAM to a SSD (Solid State Drive) on a new laptop, a fully compatible laptop. I downloaded the DDJXS ASIO driver and the VDJ8 pro. All of the settings are correct. However, when I load up a song on any deck, the song will play for about 4 to 5 seconds and then cut off. When the song cuts off the DDJSX2 goes dead and the VDJ8 pro jog wheel keeps spinning. When I click on any part on VDJ8 pro, the program freezes up and I have to close out the entire program. Has anyone ever had this issue and if so how did you fix it? Thanks
 

Posté Thu 01 Mar 18 @ 11:34 pm
PachNPRO InfinityMember since 2009
Sounds like a bad USB connection.
Have you tried using another USB port and/ or USB cable?
 

Posté Fri 02 Mar 18 @ 10:04 am
Rolle1PRO InfinityMember since 2008
PachN wrote :
Sounds like a bad USB connection.
Have you tried using another USB port and/ or USB cable?


No, but I will try that when I get back into town. Thanks.
 

Posté Fri 02 Mar 18 @ 10:47 pm
Rolle1PRO InfinityMember since 2008
PachN wrote :
Sounds like a bad USB connection.
Have you tried using another USB port and/ or USB cable?


PachN

You are right on the money. I used the 3.0 USB port with the adapter and it work like a charm. Thanks for your wisdom.

 

Posté Sun 04 Mar 18 @ 6:15 pm


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