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Forum: VirtualDJ Technical Support

Sujet Can not connect to server
NassimBHome userMember since 2017
As the title says, my VirtualDJ is unable to connect to the internet and I cannot seem to understand why. I've already got VDJ whitelisted in my firewall settings. Is there anyone who can help?
 

Posté Tue 02 Apr 19 @ 7:55 pm

Posté Fri 05 Apr 19 @ 4:30 pm[ selected best answer by locoDog on Mon 29 Jul 19 @ 12:48 pm ]


Blocked VirtualDJ in your firewall perhaps :)
 

Posté Thu 04 Apr 19 @ 7:14 pm
 

 Selected as best answer Posté Fri 05 Apr 19 @ 4:30 pm
AdionPRO InfinityCTOMember since 2006
 

Posté Sun 06 Oct 19 @ 6:09 pm
DJMOJO29PRO SubscriberMember since 2014
Hi All,

Im sorry to add to this, but I ran the download and get "Hosts Files Not Changed" see picture attachment What do I need to do? Thanks to all
 

Posté Fri 01 Nov 19 @ 3:45 am
DJMOJO29 wrote :
Hi All,

Im sorry to add to this, but I ran the download and get "Hosts Files Not Changed" see picture attachment What do I need to do? Thanks to all


Check if you have blocked VirtualDJ in your firewall
 

Posté Fri 01 Nov 19 @ 12:59 pm
PtownDJPRO InfinityMember since 2007
WTF???? I ran the fix and it says not required.... I have to play in 4 hours, why can I not log into VDJ, will my controller work properly?
 

Posté Wed 23 Feb 22 @ 10:05 pm
PtownDJ wrote :
WTF???? I ran the fix and it says not required.... I have to play in 4 hours, why can I not log into VDJ, will my controller work properly?


check if you are blocking VirtualDJ in firewall or some anti-virus firewall software you have
 

Posté Wed 23 Feb 22 @ 10:12 pm
PtownDJPRO InfinityMember since 2007
My firewall is turned off... I have every setting allowing VDJ to do whatever it wants... My older MBPro works fine, what is going on?
 

Posté Wed 23 Feb 22 @ 10:50 pm
PtownDJ wrote :
what is going on?


something is blocking VirtualDJ from connecting likely.
If you can not connect (and its not something else, like wrong password).

If you already tried the tools above, then check your internet connection, firewall etc..
If unsuccessful you can contact Support Team here, so they can help you with remote access
https://virtualdj.com/help/

 

Posté Wed 23 Feb 22 @ 11:20 pm
 

Posté Thu 24 Aug 23 @ 12:05 pm
el dia de hoy 04/11/2023 adquiri la licencia pro del virtual dj, pero no puedo ver la licencia activada en el programa , porque me manda este error , system unstable because of crack installed , como lo puedo solucionar ?

de antemano les doy las gracias.
 

Posté Sun 05 Nov 23 @ 2:58 am
See post #2 (highlighted).
 

Posté Sun 05 Nov 23 @ 9:42 am
this whole thing is just bullshit. Nobody can just help me and NOW I’ve spent too much money to turn back. they say you need a stronger laptop and I go buy a new one. they said you need a interface I did that you need pro license i did that. and it still doesn’t work now it says It can’t connect to server!!!!!!!!!! If I didn’t spend so much money I would have thrown it out the window!!!!
 

Posté Sat 04 May 24 @ 5:17 am
locoDogPRO InfinityModeratorMember since 2013
Support Staff wrote :
something is blocking VirtualDJ from connecting likely.
If you can not connect (and its not something else, like wrong password).

If you already tried the tool [ For PC: For Mac: ], then check your firewall etc..
If unsuccessful you can contact Support Team here, so they can help you with remote access
https://virtualdj.com/help/
 

Posté Sat 04 May 24 @ 7:43 am