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Forum: VirtualDJ Technical Support

Sujet raneone ,the track slides back when scratching
hello, i have a problem with my raneone. when i try to do some very narrow scratches like baby scratch , the song loses the position and slides back. I tried to upload a video to show the problem. this is very annoying because you always have to correct . can anyone help me to solve? Thank you.

macbookair m1
virtual dj 2023 b7594

link video : https://www.youtube.com/shorts/soY-tV6ODMM
 
Posté Thu 06 Jul 23 @ 2:02 pm
We ll have a look shortly
 
Posté Thu 06 Jul 23 @ 4:15 pm
thank you
 
Posté Thu 06 Jul 23 @ 5:55 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
I tried to reproduce but could not (in both Windows and Mac), at least with the default Settings of VirtualDJ.
Can you reset (rename/delete) your VirtualDJ settings and try again ?

In your video, Deck was playing (and platter hold) or paused at Hotcue ?
 
Posté Sat 08 Jul 23 @ 5:12 pm
HI . Thanks for taking an interest in my problem. in my deck the platter is active . when the platter is off the problem does not occur. I tried resetting the settings but was unsuccessful. I don't understand what could be causing it.
 
Posté Sun 09 Jul 23 @ 5:59 pm
I have the same problem on both decks
 
Posté Sun 09 Jul 23 @ 6:32 pm
djdad wrote :
I tried to reproduce but could not (in both Windows and Mac), at least with the default Settings of VirtualDJ.
Can you reset (rename/delete) your VirtualDJ settings and try again ?

In your video, Deck was playing (and platter hold) or paused at Hotcue ?


hi, i found the problem. I downgraded starting from versions 7561 , 7563 , 7567 , 7572 , 7582 , 7584 , 7594 , 7600.
the problem occurs in the version: 7594 and 7600
Could you notify the development center? Thank you.
 
Posté Mon 10 Jul 23 @ 4:30 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
You get the same drift if Pitch fader is at center ?
 
Posté Mon 10 Jul 23 @ 4:49 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Managed to reproduce. Will be fixed soon
 
Posté Mon 10 Jul 23 @ 6:37 pm
i just installed the update to version 7606. the problem is solved. congratulations to all the virtual dj staff for the speed of resolution and for the attention to the customer. for me it is always the best program in the world.
 
Posté Tue 11 Jul 23 @ 2:53 pm