Nickrrr
v2024 b8308
hercules t7 controller
Hello I have an issue that has now occured multiple times a couple hours into a set that I am unsure the cause of or how to resolve without having to relaunch VDJ.
When playing at some point my entire library will dissapear and become unable to be interacted with
i attached a photo.
the currently loaded tracks will still work and nothing is frozen except the library which has all the songs removed and can not be expanded anymore (once closed)
i mostly stream from beatport but it does not appear to be that as the local library acts the same.
Restarting the program resolves the problem.
Thanks
hercules t7 controller
Hello I have an issue that has now occured multiple times a couple hours into a set that I am unsure the cause of or how to resolve without having to relaunch VDJ.
When playing at some point my entire library will dissapear and become unable to be interacted with
i attached a photo.
the currently loaded tracks will still work and nothing is frozen except the library which has all the songs removed and can not be expanded anymore (once closed)
i mostly stream from beatport but it does not appear to be that as the local library acts the same.
Restarting the program resolves the problem.
Thanks
Posté Tue 01 Oct 24 @ 2:22 am
Nickrrr
Any thoughts on this?
Posté Mon 07 Oct 24 @ 12:10 am
CosplayWild
I have run into the same issue. During a couple of livestream events.
Posté Wed 09 Oct 24 @ 11:59 am
djdad
Can you post the screenshot you mentioned above ?
So when this happens, the Beatport folder cannot be expanded ? Cant see you Playlists or even the default Beatport ones (Charts) ?
When you right-click on the Beatport folder, you see "sing In" or "sign out" in the menu ?
But the weird thing is that you dont see any local files either, which looks like your Hard Drive has some issue, but not sure. Your Local files are on C Drive or elsewhere ?
Searching for some Local file works and you get results ?
So when this happens, the Beatport folder cannot be expanded ? Cant see you Playlists or even the default Beatport ones (Charts) ?
When you right-click on the Beatport folder, you see "sing In" or "sign out" in the menu ?
But the weird thing is that you dont see any local files either, which looks like your Hard Drive has some issue, but not sure. Your Local files are on C Drive or elsewhere ?
Searching for some Local file works and you get results ?
Posté Wed 09 Oct 24 @ 2:29 pm
Nickrrr
appologies for missing picture.
i dont really have any local files and its almost entirely streamed, but i did check and basically i couldnt interact with the library at all at this point.
whole program functions as intended still just the library completly stops working, closing vdj and relaunching fixes the problem
the laptop is essentially empty so i dont think its local storage, Perhaps something to do with playing a ton of streamed tracks or stem seperation as they both happened after 2-3 hours.
the last post in this thread suggest there are bad files from beatport perhaps that has to do with it
https://virtualdj.com/forums/237839/VirtualDJ_Technical_Support/Where_can_i_find_error-_or_crash-logs_.html
ill attempt to recreate the issue on my desktop sometime if possible i just stream off my laptop now so might be a while.
although i did not have a traditional crash
looking to see if i can find error logs anywhere in vdj files
i dont really have any local files and its almost entirely streamed, but i did check and basically i couldnt interact with the library at all at this point.
whole program functions as intended still just the library completly stops working, closing vdj and relaunching fixes the problem
the laptop is essentially empty so i dont think its local storage, Perhaps something to do with playing a ton of streamed tracks or stem seperation as they both happened after 2-3 hours.
the last post in this thread suggest there are bad files from beatport perhaps that has to do with it
https://virtualdj.com/forums/237839/VirtualDJ_Technical_Support/Where_can_i_find_error-_or_crash-logs_.html
ill attempt to recreate the issue on my desktop sometime if possible i just stream off my laptop now so might be a while.
although i did not have a traditional crash
looking to see if i can find error logs anywhere in vdj files
Posté Thu 10 Oct 24 @ 1:50 am
Nickrrr
CosplayWild wrote :
I have run into the same issue. During a couple of livestream events.
do you stream from beatport as well?
Posté Thu 10 Oct 24 @ 1:57 am
Adion
You can check the tooltip on 'Browsing' to see which folder it is stuck on
Posté Thu 10 Oct 24 @ 2:42 am
Nickrrr
so im thinking it might have to do with stems and loading large playlist from beatport.
thoughts?
thoughts?
Posté Tue 22 Oct 24 @ 10:03 pm
Adion
I don't know, which folder did the tooltip show it got stuck on?
Posté Wed 23 Oct 24 @ 4:06 am
An[oux Herbit
Iexperienced the same thing myself last night. Desktop computer 64 GB RAM used only for vdj 3TB library
local files only no streaming. library vanished after 80 minutes play auto mix also cleared could not address library without restartimg virtual DJ Denon Prime 4 controller. latest VDJ
caused quite an issue with my internet radio show
[EDIT] This may be of help or not, was able to recreate this this morning and noted that CPU iseage was peaking at 80+ % for a minuit at a time with all fans at full tat which given the specs of the above PC is ridiculous, before droppng back to normal for a few secs , before starting again CPU normally rarely shows a 0% track the source of the high cpu value down to stems creation turning off all stems usage so see you soon everything returns to normal note that none of this occurred before the latest release since turning off stems problem has not recurred PS during library crash memory usage spike from 2 GB to 5.5 gigawatts and climbing, perhaps a memory leak somewhere?
local files only no streaming. library vanished after 80 minutes play auto mix also cleared could not address library without restartimg virtual DJ Denon Prime 4 controller. latest VDJ
caused quite an issue with my internet radio show
[EDIT] This may be of help or not, was able to recreate this this morning and noted that CPU iseage was peaking at 80+ % for a minuit at a time with all fans at full tat which given the specs of the above PC is ridiculous, before droppng back to normal for a few secs , before starting again CPU normally rarely shows a 0% track the source of the high cpu value down to stems creation turning off all stems usage so see you soon everything returns to normal note that none of this occurred before the latest release since turning off stems problem has not recurred PS during library crash memory usage spike from 2 GB to 5.5 gigawatts and climbing, perhaps a memory leak somewhere?
Posté Wed 23 Oct 24 @ 10:21 am
yellowhny3
Hi I have the same problem.
I checked my Log file and I noticed it was telling me this:
[19:48:18] Thread browser freezed.
--- 2024/10/24 - 22:23 (8350)
[22:23:25] Thread browser freezed.
--- 2024/10/24 - 22:24 (8350)
[22:24:12] Thread browser freezed.
--- 2024/10/24 - 22:24 (8350)
[22:24:59] Thread browser freezed.
--- 2024/10/24 - 22:31 (8350)
[22:31:21] Thread browser freezed.
--- 2024/10/24 - 22:32 (8350)
[22:32:24] Thread browser freezed.
--- 2024/10/24 - 22:35 (8350)
[22:35:05] Thread browser freezed.
--- 2024/10/24 - 22:38 (8350)
[22:38:55] Thread browser freezed.
I checked my Log file and I noticed it was telling me this:
[19:48:18] Thread browser freezed.
--- 2024/10/24 - 22:23 (8350)
[22:23:25] Thread browser freezed.
--- 2024/10/24 - 22:24 (8350)
[22:24:12] Thread browser freezed.
--- 2024/10/24 - 22:24 (8350)
[22:24:59] Thread browser freezed.
--- 2024/10/24 - 22:31 (8350)
[22:31:21] Thread browser freezed.
--- 2024/10/24 - 22:32 (8350)
[22:32:24] Thread browser freezed.
--- 2024/10/24 - 22:35 (8350)
[22:35:05] Thread browser freezed.
--- 2024/10/24 - 22:38 (8350)
[22:38:55] Thread browser freezed.
Posté Fri 25 Oct 24 @ 2:44 am
Adion
So did you also see 'Browsing' as status in the browser, and if so what did the tooltip say?
Posté Fri 25 Oct 24 @ 4:08 am
Nickrrr
sorry posted that last commend during a set. it said something like "stem 0% trackname" from a track in my beatport playlist. and the hover tool tip i think was similar or just the song.
but the screenshot i showed before didnt show that exactly so im guessing its not haping
If there are instructions anywhere i was unable to find a log file for my virtual dj installation. Regardless the issue even a way to restart the browser threads would be a great hotfix if its something related to resource allocation or (lack of therefore).
the laptop is bit dated so it being related to cpu usage (integrated graphics hence the stems taxing my cpu heavily) would make sense, i assume if i dont use stems it will not happen
ill try to recreate it on demand
but the screenshot i showed before didnt show that exactly so im guessing its not haping
If there are instructions anywhere i was unable to find a log file for my virtual dj installation. Regardless the issue even a way to restart the browser threads would be a great hotfix if its something related to resource allocation or (lack of therefore).
the laptop is bit dated so it being related to cpu usage (integrated graphics hence the stems taxing my cpu heavily) would make sense, i assume if i dont use stems it will not happen
ill try to recreate it on demand
Posté Fri 25 Oct 24 @ 8:13 pm
Nickrrr
here are some screenshots. please advise
Posté Mon 18 Nov 24 @ 10:07 pm
Nickrrr
it stays stuck on that, it can vary what its displaying but it makes me think its due to trying to stem seperate maybe bad tracks on beatport , or something related to browser process.
Posté Mon 18 Nov 24 @ 10:08 pm
kradcliffe
Have you tried disabling stems in the settings?
Posté Mon 18 Nov 24 @ 10:14 pm
Adion
Is "new" a folder or list you have somewhere?
Posté Tue 19 Nov 24 @ 4:54 am
DjFire1928
having the same issues Virtual will disappear then Return all while still playing music but when it reloads all my list are gone just like in the picture shown in this thread. also what I notice is its like its rescanning the tracks but when you search alot of songs are not in the library anymore. I'm running a PC with a ultra 9 and 32gig of ram. if I close VDJ and re-open all my list are back.
Posté Thu 21 Nov 24 @ 3:50 am
Nickrrr
disabling stems work. ill assume its a combination of beatport library + my computers ability to proccess stems.
it would be nice for virtual dj to investigate this and find a graceful way to handle the crash.
it would be nice for virtual dj to investigate this and find a graceful way to handle the crash.
Posté Sun 01 Dec 24 @ 10:17 pm
Nickrrr
so disabling stems prevents it most of the time but still constantly doing this. in this example i opened vdj. clicked beat port, looked thru playlist then tried closing and reopening the beatport branch in the browser tree and it got stuck browsing one of my playlist in beatport crashing the browser.
At this point i am having to consider alternative softwares as i am unsure of what i can do to prevent these issues.
At this point i am having to consider alternative softwares as i am unsure of what i can do to prevent these issues.
Posté yesterday @ 3:57 am
