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Sujet Rack Ears for Hercules RMX?

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I want to rack mount my Hercules DJ Console RMX. The product sheet on the Hercules website clearly states there is "Rack Ability" for this product with available Rack Ears. I can't seem to find the appropriate hardware, adaptors, kit, etc., anywhere. Please help!
Best, Steve -Z-
 
Posté Sun 09 Nov 08 @ 11:56 pm
Hello DJSTEVEZ,

Yes, Hercules DJ Console Rmx is rack-able since the attachment holes on left and right panels are design to fix rack ears.
But there are no ready made rack ears (as there are also holes for the rack ears on DJ Control Steel, rack ears may to be released now).

Steve Sharp has made customs rack eas for the Rmx.
http://www.ourdjtalk.com/showthread.php?t=15908
 
Posté Mon 10 Nov 08 @ 3:09 am
Thank you for the response, and for posting the picture of Steve's unit...that is to say the picture of Steve's custom made rack ears. The product spec sheet in PDF on the Hercules website does say they have rack ears, but yet I got this e-mail (below) from their tech support earlier today. WTF?

Yo Steve, if you need an investor for your side enterprise of having your buddy manufacture rack ears for the RMX unit, shoot me an e-mail or PM in any of the usual places. Best, -Z-

________________________________________________________________________________________________________

CUSTOMER SERVICE ANSWER
Reference: [59336-1226281539]
_____________________________________________________
Dear Mr. STEVE Z,

Thank you for your request. In order to resolve the issue you have encountered with your DJ Console Rmx, please refer to our response herewith:
We are sorry, we do not produce any mounting rack for the DJ Console Rmx.
We hope that the information we have provided is useful and has helped to resolve your query. Have a good day and please remember that Hercules Technical Support is at your disposal for any other information you may need. You can reach us via the Web at the following addresses:

http://ts.hercules.com/eng for the latest updates and FAQs

or by telephone at one of the numbers listed on the following page:

http://ts.hercules.com/eng/index.php?pg=contact
King regards,

Your Hercules Technical Support Agent, Costin

PS: To ensure the most efficient follow-up of your query, please be sure to include the reference number [59336-1226281539] of your file in the subject line of any emails you may send us later on.

______________________________________________________
Your message:


I want to rack mount my Hercules DJ Console RMX. I can't seem to find the appropriate hardware, adaptors, kit, etc., anywhere. Please help!
Best, Steve -Z-
 
Posté Mon 10 Nov 08 @ 9:14 am
 
Posté Sun 05 Apr 09 @ 1:16 pm
Awesome! Thanx for the post. I did a retailer search on the Hercules website but the rack ears aren't included among the product listings yet so it's unclear from where or whom we can purchase these. Perhaps Steve Sharp can shed some light(?). -Z-
 
Posté Mon 06 Apr 09 @ 7:19 am
I found a E-tailer that carries the rack mount kits for the RMX. I will be ordering them this weekend, so I'll let ya'll know how long they take to come in. The web site is http://www.djtronix.com/heramokitfor.html.
 
Posté Wed 12 Aug 09 @ 11:43 pm


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