Stievie Gonzales
Hey fellow dj's
I've sent an email to beatport and got this answer:
"Thanks for contacting Beatport Customer Care. We have received your
message and we will respond within 2 business days. In the meantime
you may want to check out our Knowledge Base which includes answers to
our most Frequently Asked Questions, and can be found at:
knowledgebase.beatport.com"
I searched their knowledge base but can't find an answer to my question, so I tought let's ask the question on the VDJ forum to see if other dj's had/have the same problem... 2 or 3 songs I bought on beatport are too short. Meaning the site says the songs are more then 7 minutes, and on my pc the songs are only 1 or 2 minutes... I only discovered this when I wanted to listen the tracks and noticed that they are too short. I also tried to re-download the songs thinking that would help me, but realized i can't redownload them again.
So I was wondering if any of you have had the same problem, and maybe know what causes this...
I've sent an email to beatport and got this answer:
"Thanks for contacting Beatport Customer Care. We have received your
message and we will respond within 2 business days. In the meantime
you may want to check out our Knowledge Base which includes answers to
our most Frequently Asked Questions, and can be found at:
knowledgebase.beatport.com"
I searched their knowledge base but can't find an answer to my question, so I tought let's ask the question on the VDJ forum to see if other dj's had/have the same problem... 2 or 3 songs I bought on beatport are too short. Meaning the site says the songs are more then 7 minutes, and on my pc the songs are only 1 or 2 minutes... I only discovered this when I wanted to listen the tracks and noticed that they are too short. I also tried to re-download the songs thinking that would help me, but realized i can't redownload them again.
So I was wondering if any of you have had the same problem, and maybe know what causes this...
Posté Sat 17 Mar 12 @ 7:24 am
synthet1c
they will just ask for the order details and add them to your downloads again... although it hasn't happened to me for a while so maybe the process has changed
Posté Sat 17 Mar 12 @ 12:42 pm
Stievie Gonzales
Thank you for your answer...
I didn't even have to wait two days to get a reply from Beatport.
They activated the songs so I can download them again.
I didn't even have to give them the full order details, just the artist and title...
So I'm satisfied now :)
Thumbs up for Beatport!
I didn't even have to wait two days to get a reply from Beatport.
They activated the songs so I can download them again.
I didn't even have to give them the full order details, just the artist and title...
So I'm satisfied now :)
Thumbs up for Beatport!
Posté Mon 19 Mar 12 @ 1:50 pm