Purchased content unlimited last night,but wasn't able to search,no results would come up.Just wondering if there is something I am missing to turn on.I have my firewall turned off to allow access with still no results.Any help would be great.
Posté Fri 22 Nov 13 @ 7:33 am
Have you logged in through the Internet Tab in Config.
Posté Fri 22 Nov 13 @ 10:27 am
Make sure that your anti-virus/firewall software on your computer is not blocking VirtualDJ from connecting to the Internet.
Please see the following FAQ pages:
http://www.virtualdj.com/wiki/How%20do%20I%20use%20ContentUnlimited.html
http://www.virtualdj.com/wiki/ContentUnlimited%20is%20not%20working.html
Please see the following FAQ pages:
http://www.virtualdj.com/wiki/How%20do%20I%20use%20ContentUnlimited.html
http://www.virtualdj.com/wiki/ContentUnlimited%20is%20not%20working.html
Posté Fri 22 Nov 13 @ 10:40 am
I did log in still nothing.I also have the firewall off.
Posté Fri 22 Nov 13 @ 11:52 am
In that case, your Internet router itself or your Internet Provider (ISP) may be blocking access (Particularly if you are using a mobile/cellphone connection or have a limited Internet access package.)
Your best option would be to contact support for direct assistance: http://www.virtualdj.com/contact/index.html - Support staff can then connect to your computer (With your permission) to take a look at the problem directly.
Your best option would be to contact support for direct assistance: http://www.virtualdj.com/contact/index.html - Support staff can then connect to your computer (With your permission) to take a look at the problem directly.
Posté Fri 22 Nov 13 @ 12:03 pm
good news I am all good. Home now and no problem. I was using it at a school dance. They gave me the wi fi pass code. Had no problem searching the web but no content unlimited. Any ideas why it works in my house but not at the school. After reading supports last post properly l will check with the school to check there package.
Posté Fri 22 Nov 13 @ 6:39 pm
Most public places block certain ports to prevent P2P, it's a common issue with the service
Posté Fri 22 Nov 13 @ 7:55 pm
School's block way more than others for obvious reasons...
Cheers,
Roy
Cheers,
Roy
Posté Sat 23 Nov 13 @ 2:34 am
Big thanks for all the input.Did get a chance to use it last night worked great zero issues,sweet service I must say.
Posté Mon 25 Nov 13 @ 9:24 am