klubbers
Good evening.
I have developed an issue with my mix track quad which results in becoming unresponsive Basically I have my controller connected to my MacBook and the latest licensed virtual dj. I can be playing for hours and then all of a sudden the controller stays lit, the current track continues but all buttons stop working including faders and knobs. I can override it and continue with mouse but the controller becomes nothing but a sound card. the only ay to get this working again is to reboot the hole machine, removing the usb and reinstalling doesn't work.
ive tried a new cable, it seems that the software is dropping the controller, any ideas folks ?
I have developed an issue with my mix track quad which results in becoming unresponsive Basically I have my controller connected to my MacBook and the latest licensed virtual dj. I can be playing for hours and then all of a sudden the controller stays lit, the current track continues but all buttons stop working including faders and knobs. I can override it and continue with mouse but the controller becomes nothing but a sound card. the only ay to get this working again is to reboot the hole machine, removing the usb and reinstalling doesn't work.
ive tried a new cable, it seems that the software is dropping the controller, any ideas folks ?
Posté Tue 20 Mar 18 @ 9:02 pm
MrDjLinton
I use a windows laptop and This happened to me a few times when I had the same controller, what fixed it for me was to uninstall the usb drivers under the Universal Serial Bus Controllers (in Device Manager), restart your laptop, wait till you see that they are being installed....Then pick one of the usb ports you use for the mixtrack or another port (but make sure you always use the same one unless it's faulty of course), plug it and wait till you see that it's completed installation (or that it recognises it as a Mixtrack Quad). And that should be that. It has happened again in 4 years
Posté Tue 20 Mar 18 @ 9:18 pm
djdad
If the controller is still "alive" and available and VirtualDJ for some reason failed to continue connection, then the USB plug-unplug should bring that back.
Most likely its a computer USB failure and we have seen this with Mixtrack units in the past.
Any chance this issue started after a OSX update ?
Most likely its a computer USB failure and we have seen this with Mixtrack units in the past.
Any chance this issue started after a OSX update ?
Posté Tue 20 Mar 18 @ 10:38 pm
klubbers
Thanks both....
Yes you could be right, ill do an osx update again and see what comes of it.
Yes you could be right, ill do an osx update again and see what comes of it.
Posté Tue 20 Mar 18 @ 10:41 pm
JonathanSean
I continuely have this issue happens 4 times a night my old version never seemed to do this. I need to use reliable software I purchased a license for the mix track quad but thiniking im going to need to change my software.
Posté Sat 20 Oct 18 @ 6:51 pm
JonathanSean
Sorry I forgot to post any details i am running an i7 lenovo with 8gb Ram i have tried uninstalling and reinstalling the controller. I tried uninstalling and reinstalling virtual. I tried a different cable. It stops working randomly. Can be 2 min or couple hours but once it starts it doesn't stop. My cpu is at 10% have no idea what to do. Pulling my hair out
Posté Sat 20 Oct 18 @ 7:51 pm
djdad
JonathanSean wrote :
Please define "it" and provide more details.. It stops working randomly.
Do you get your controller unresponsive, but VirtualDJ still running ?
Do you lose sound ?
Do you get VirtualDJ "freezing" but coming back on its own after a while ?
Have you optimized your computer for best performance ? http://virtualdj.com/wiki/PC%20Optimize.html
Posté Sat 20 Oct 18 @ 10:59 pm