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Forum: VirtualDJ Technical Support

Sujet virtual dj Pro with Hercules Console MK4

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i have the hercules mk4 dj controller, it works with my old laptop (windows xp) in that all of the buttons work all the buttons light up etc. i can use the slides, scratcher everything

but on my new laptop (windows 10) none of the buttons work there is power to the controller the but it only allows the dj controller to run the sound no buttons work no slides no scratcher

virtual dj recognizes the controller

this is how it is set i don't have any other choices:
master 3-Hercules DJ Console MK4 (WASAPI) chan 1 & 2
headphones 3-Hercules DJ Console MK4 (WASAPI) chan 3 & 4

help
 

Posté Tue 23 Oct 18 @ 6:46 pm
NicotuxHome userMember since 2014
Hi,

It seems there are some problems with usb3 ports

Make sure the last driver HDJCSeries PC [2018.HDJS.2] is installed correctly. This may modify the name of audio ports
Mine works like charm with USB2 port; and not good with USB3 port. If possible try USB2 better than USB3

If it does not work, take a look at the dedicated page for this controler : https://support.hercules.com/en/product/djconsolemk4-en/

(Note this is my home account, M4K & 4-MX are both used with a Pro Infinity version for years with no problem)
 

Posté Mon 29 Oct 18 @ 6:33 pm


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