ulisesgv
Im serato user, and im thinking to switch to VDJ, so i decided to try for a month vdj pro service, but at the moment i click on buy (after i filled up the debid card data) it says ......Lo sentimos pero su petición no pudo ser aceptada. Valoramos su actividad y quisiéramos ayudarle a completar la operación. Por favor, contáctenos para poder darle asistencia.
Please help
Please help
Posté Sun 21 Jun 20 @ 5:47 pm
Stephane Clavel
Please contact support here: https://www.virtualdj.com/help/ and click on "contact support".
They will help you.
They will help you.
Posté Sun 21 Jun 20 @ 5:54 pm
ulisesgv
Stephane Clavel wrote :
Please contact support here: https://www.virtualdj.com/help/ and click on "contact support".
They will help you.
They will help you.
i wrote them yesterday and nothing yet.
Posté Sun 21 Jun 20 @ 6:04 pm
Dan (djtouchdan)
You will have to wait for someone to get back to you through the support pages. No one can assist you on the forums.
Posté Sun 21 Jun 20 @ 6:18 pm
arthurvasey
The Spanish translates as follows:
Sorry, but your request could not be accepted. We value your activity and would like to help you complete the operation. Please contact us for assistance.
It is highly likely that your card doesn’t work with the payment system - I have had issues paying for online services by debit card in the past - but some sites have finally realised that there is no difference between a credit card and a debit card - either the (not sure what it’s called) doesn’t work with your debit card or you are trying to spend in excess of £200 with only £50 in the account and no overdraft facility - or you have maxed it out - insufficient funds in your account! That’s my theory, anyway! I may be wrong, though!
Sorry, but your request could not be accepted. We value your activity and would like to help you complete the operation. Please contact us for assistance.
It is highly likely that your card doesn’t work with the payment system - I have had issues paying for online services by debit card in the past - but some sites have finally realised that there is no difference between a credit card and a debit card - either the (not sure what it’s called) doesn’t work with your debit card or you are trying to spend in excess of £200 with only £50 in the account and no overdraft facility - or you have maxed it out - insufficient funds in your account! That’s my theory, anyway! I may be wrong, though!
Posté Sun 21 Jun 20 @ 11:20 pm