PilotGav
I have put TWO seperate tickets in to VirtualDJ with NO response.
Is this the type of support they normally provide?
Is this the type of support they normally provide?
Posté Sat 25 Jul 20 @ 12:35 am
locoDog
couldn't say, you're being far to vague.
how long has it been? what was the issue?
how long has it been? what was the issue?
Posté Sat 25 Jul 20 @ 4:13 am
PilotGav
Regardless of what the issue is there has been no response. First ticket was put in 2 weeks ago. Next ticket was put in 3 days ago.
Posté Sat 25 Jul 20 @ 3:47 pm
Rune (DJ-In-Norway)
Just checked, both of your tickets are already replied to ..
And the topic is also active here:
https://www.virtualdj.com/forums/236295/VirtualDJ_Technical_Support/VirtualDJ_Crashing_when_bringing_up_a_VST_s_GUI.html?page=1
And the topic is also active here:
https://www.virtualdj.com/forums/236295/VirtualDJ_Technical_Support/VirtualDJ_Crashing_when_bringing_up_a_VST_s_GUI.html?page=1
Posté Sat 25 Jul 20 @ 3:50 pm
PilotGav
Where are they replied to? They're not in my ticket list and I see no emails.
Posté Sun 26 Jul 20 @ 7:03 pm
PilotGav
Rune (dj-in-norway) wrote :
Just checked, both of your tickets are already replied to ..
And the topic is also active here:
https://www.virtualdj.com/forums/236295/VirtualDJ_Technical_Support/VirtualDJ_Crashing_when_bringing_up_a_VST_s_GUI.html?page=1
And the topic is also active here:
https://www.virtualdj.com/forums/236295/VirtualDJ_Technical_Support/VirtualDJ_Crashing_when_bringing_up_a_VST_s_GUI.html?page=1
Doesn't look like they've been replied to to me.
Posté Sun 26 Jul 20 @ 7:04 pm
Rune (DJ-In-Norway)
those are from 2013 ....
and not only that, marked as answered as well ;-)
Look in your email inbox. Your answer should be there, its a more "modern" system now, where you get replies to your email..
and not only that, marked as answered as well ;-)
Look in your email inbox. Your answer should be there, its a more "modern" system now, where you get replies to your email..
Posté Sun 26 Jul 20 @ 7:09 pm
PilotGav
Rune (dj-in-norway) wrote :
those are from 2013 ....
and not only that, marked as answered as well ;-)
Look in your email inbox. Your answer should be there, its a more "modern" system now, where you get replies to your email..
and not only that, marked as answered as well ;-)
Look in your email inbox. Your answer should be there, its a more "modern" system now, where you get replies to your email..
Yes. I KNOW they're from 2013. That's my POINT. My tickets aren't THERE.
Posté Sun 26 Jul 20 @ 11:33 pm