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Forum: VirtualDJ Technical Support

Sujet virtual dj 2021 dx11 error
hello i keep getting a (dx11 error: 334:80070057) error when i open VDJ 2021!??? says something about the video card but i just did a update on windows and drivers
 
Posté Fri 07 Aug 20 @ 4:38 pm
Try do what it says ;-)
Update the graphic card drivers to the very latest


And what version of Windows are you using?
 
Posté Fri 07 Aug 20 @ 6:09 pm
yeah i updated all drivers and im running windows 10
 
Posté Fri 07 Aug 20 @ 6:44 pm
what graphic card you have?
 
Posté Fri 07 Aug 20 @ 6:46 pm
i also have directx 12
 
Posté Fri 07 Aug 20 @ 6:47 pm
yeah, but what graphic card?
 
Posté Fri 07 Aug 20 @ 6:52 pm
NicotuxHome userMember since 2014
far time ago "d3d11: failed to create .... id=334 [D3D error was 80070057]"
was related to wrong GPU memory detection with NVIDIA GeForce xxxx drivers
manually adjusting setting videoMaxMemory helped some guys
 
Posté Fri 07 Aug 20 @ 7:54 pm
intel hd graphics 3000
 
Posté Fri 07 Aug 20 @ 8:13 pm
nicotux yeah i was looking that up do you know which settings?
 
Posté Fri 07 Aug 20 @ 8:14 pm
You dont have Nvidia (you said Intel 3000), so I guess the above suggestion dont apply. But you can always try in VirtualDJ settings, you find videoMaxMemory there
 
Posté Fri 07 Aug 20 @ 8:47 pm
hey guys thanks for all the help i just figured it out i just installed nvidia driver and its working now!
 
Posté Fri 07 Aug 20 @ 9:54 pm
djshizmPRO InfinityMember since 2012
djshizm wrote :
djshizm wrote :
cant get pass this error either my graphics card is a Intel(R) HD Graphics 630.. help



nevermind its workin just had to restart my computer smh
 
Posté Sat 08 Aug 20 @ 2:41 am
Not bring back a dead topic... But

I keep at random getting this error;
dx11 error: 316:887a0004 - Failed to initialize.

My System;
Processor 12th Gen Intel(R) Core(TM) i7-12700H 2.60 GHz
Installed RAM 64.0 GB (63.7 GB usable) DDR5
64-bit operating system, x64-based processor
WIN PRO 11 v22h2 OS build 22621.2428

GPU Intel Iris Xe Graphics (Alder Lake-P 682 GT2)
Video Card; NVIDIA GeForce RTX 3060 Laptop (GA106M) 6Gb DDR6 - Driver 537.58


ALL DRIVERS ARE UP TO DATE

My question is; If I get this error and do nothing other than restart it a couple of times and it magically goes away. What is the actual problem? It will go away for a couple of days/weeks/month, then it's just back.
Restart a few times and its gone. I did nothing other than restart.

I have DirectX 12 stable release installed.
I ran DirectX Diagnostic Tool and no problems were found.
Ran full system scan, all is good.
Ran HWiNFO64, all is good.

If everything is up to date. What would cause the error to be intermittent?
And I only get the error when loading VirtualDJ. No other app triggers the error code.

Thanks in advance!
 
Posté Sun 15 Oct 23 @ 10:08 pm
 
Posté Sun 15 Oct 23 @ 10:54 pm
djcelPRO InfinityModeratorMember since 2004
Have you tried in the nvidia config to force the nvidia card when you lauch the virtualdj.exe process?
Just to check if you also have the error.

Could you also upload here a screenshot taken with gpu-Z for both cards?

https://www.techpowerup.com/gpuz/
 
Posté Sun 15 Oct 23 @ 10:54 pm
I am having this problem as well, tried all the sugguested fixes, and still occurring only when trying to open VDJ. Running wins 11pro, recently updated from wins 10pro and getting this error since update. Did an SFC scan, wins updates, upgraded drives problem recurrs.
 
Posté 4 days ago @ 1:04 pm