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Forum: VirtualDJ Technical Support

Sujet Virtual dj doesn't see my controller
Hi I have a DDJSB2 and I recently bought a new laptop and installed virtual dj on it but I doesn't see my controller im hitting a wall driver for controller has been install and yet nothing can any give me some direction windows 10 is the operating software
 
Posté Wed 13 Jan 21 @ 1:39 am
HeltinoPRO InfinityMember since 2020
Did you install the audio driver from the Pioneer page?
VDJ does not contain drivers for the controllers, it contains mappings.
You need the Pionerr driver as well.
 
Posté Wed 13 Jan 21 @ 8:09 am
 
Posté Wed 13 Jan 21 @ 12:10 pm
I have the drivers installed but nothing.... I've even tried uninstalling the drivers in the hope the virtual dj would ask me to install drivers but it doesn't windows see the controller and says device is working properly im so lost
 
Posté Thu 14 Jan 21 @ 2:16 am
You've not mentioned the version of VDJ you're using. If it's an old version then it may not natively support the SB2. You should always run the latest VDJ version.

Does the SB2 work OK with Serato?
 
Posté Thu 14 Jan 21 @ 9:09 am
I'm using virtual dj home plus V8 _64 b6242 which was working fine for several years with this controller the only real change is the laptop the old one stopped working and now the software just doest see it in audio settings
 
Posté Thu 14 Jan 21 @ 2:10 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
.. but works as a MIDI controller ? meaning that when you move the Pitch fader on the SB2, it also moving the one on the skin/screen ?

One suggestion... with the SB2 plugged, open the Windows Sound settings and choose the computer's built-in for Speakers and Microphone instead of the SB2 and try again.
 
Posté Thu 14 Jan 21 @ 3:48 pm
when i open my sound settings the SB2 is not listed but in the device manager its there and when i click on it, it shows device working properly.... but still not working the virtual dj i even tried serato and it says cant connect... this is so frustrating i will add that when the controllers is connected all lights are working and i have even changed ports and cables
 
Posté Thu 14 Jan 21 @ 11:49 pm
check spec. on laptop . intel processor? is yourl laptop new or used?
 
Posté Fri 15 Jan 21 @ 2:46 pm
i have a apc controller and cant see it on virtaul dj can you help
 
Posté Thu 29 Jul 21 @ 9:56 am
Hi I have a DDJ-FLX6 why I doesn't see my controller
 
Posté Fri 24 Sep 21 @ 11:06 am
djdadPRO InfinityDevelopment ManagerMember since 2005
 
Posté Fri 24 Sep 21 @ 6:13 pm
Virtual dj software suddenly stoped...not working in controller
 
Posté Fri 30 Jun 23 @ 4:26 pm
I’ve downloaded the latest update and my pioneer SB2 controller isn’t connecting. Older version connected automatically. What should I do. I have the virtual dj pro infinity
 
Posté Sat 13 Jul 24 @ 3:20 pm
AENO BEATZ wrote :
I’ve downloaded the latest update and my pioneer SB2 controller isn’t connecting. Older version connected automatically. What should I do. I have the virtual dj pro infinity


Download a preview version that worked for you, until you find out the problem with new updated version.!!!
http://www.virtualdj.com/download/build.html
Good Luck/!!!
 
Posté Sat 13 Jul 24 @ 4:10 pm
You should fix the connectivity problem before even opening VDJ
Remember that VDJ doesn't handle hardware connectivity. That's between the laptop, the operating system, the hardware and any needed drivers. And you can monitor the connectivity in your OS hardware manager
 
Posté Sun 14 Jul 24 @ 2:43 am