DjWallStreet765
I paid for a monthly subscription on the 16th of April which I got a payment confirmation now it’s saying payment failed I also paid for idj record pool with the same card & it processed but not vdj….. why?
Posté Sat 23 Apr 22 @ 4:24 pm
Rune (DJ-In-Norway)
Looks like perhaps both failed.
Check if its your current credit card (in case you got a new) here:
https://virtualdj.com/users/licenses.html
Can mange the subscription there.
Alternatively click cancel on both, and just resubscribe, but try see what error it was first
Check if its your current credit card (in case you got a new) here:
https://virtualdj.com/users/licenses.html
Can mange the subscription there.
Alternatively click cancel on both, and just resubscribe, but try see what error it was first
Posté Tue 26 Apr 22 @ 4:42 am
Rune (DJ-In-Norway)
and you can always contact Support here for help:
https://virtualdj.com/help/
https://virtualdj.com/help/
Posté Tue 26 Apr 22 @ 4:42 am