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Forum: VirtualDJ Technical Support

Sujet Controller issues
Evol35LE userMember since 2014
I pay for a subscription and my controller stops working after a bit of playing just like if you didn't have a subscription....WTF ???
 

Posté Thu 19 May 22 @ 3:27 am
after 10 minutes ?
And every time?

just to rule out technical hardware / computer / software issues vs actual license issue
 

Posté Thu 19 May 22 @ 9:59 am
And if license, make sure you are logged into same account as you are posting with here on the forum.
Look in the license tab in VirtualDJ settings, to verify
 

Posté Thu 19 May 22 @ 10:00 am
Evol35LE userMember since 2014
yeah everything is the way it should be i checked over everything a couple of times and still stops working
 

Posté Thu 19 May 22 @ 9:35 pm
What controller is it? and what happens when it "stops working" ?

is it the audio that drops out? is it the controller that loses connection to the software and faders dont work? does the light turn off at the controller? etc

so there is some hint to what could be the case
 

Posté Sat 21 May 22 @ 8:05 am