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Forum: VirtualDJ Technical Support

Sujet Virtual DJ can't start error
kidmixxHome userMember since 2008
I just updated to VERSION 7388 and Virtual DJ can't start "d3d12.dll is missing". I've done a complete uninstall and clean install, still same error. I restarted PC various times, still same error. Any help would be appreciated.
 

Posté Thu 29 Dec 22 @ 12:31 am
video drivers up to date?
 

Posté Thu 29 Dec 22 @ 12:38 am
kidmixxHome userMember since 2008
Yes... I went back to version 7360 and all is good
 

Posté Thu 29 Dec 22 @ 3:37 am
D3D12.dll is part of DirectX 12. Windows 7 only supports up to DirectX 11.1.
Do you have windows 7?
 

Posté Thu 29 Dec 22 @ 7:01 am
kidmixxHome userMember since 2008
It is a Windows 8.1 PC. I installed DirectX 12 and Virtual DJ still gives me the same error
 

Posté Sat 31 Dec 22 @ 12:16 am
locoDogPRO InfinityModeratorMember since 2013
 

Posté Sat 31 Dec 22 @ 12:54 am
Paid to have virtual dj 2023 and it want start. having alot of dll error messages
 

Posté Thu 10 Aug 23 @ 11:52 am
much dll errors
 

Posté Thu 21 Dec 23 @ 9:02 pm
mine does not enter because of d3d12.dll
 

Posté Sat 17 Aug 24 @ 11:24 am
Then download the correct version from this webpage and re-install
From under "download"
 

Posté Sat 17 Aug 24 @ 3:26 pm