dfyffe
Its been reported that ask.the.dj seem to be not working with cellphones, but it works from pc, anyone notice this problem, and is there a fix. Some of my radio fans seem to be having trouble sending requests. The askthedj page will not load when they press the http://ask.the.dj link, instead they get a blank page with a "Your connection was interrupted" error.
Posté Tue 24 Oct 23 @ 1:16 pm
kradcliffe
Working fine here in the UK. Samsung galaxy Note 20 Ultral and Samsung internet browser.
Posté Tue 24 Oct 23 @ 1:59 pm
dfyffe
I have a few fan using Chrome this is getting blank page.
Posté Tue 24 Oct 23 @ 3:29 pm
kradcliffe
Just tested using the latest Chrome Android version and it's fine.
You need to be more specific about which phones they are using, if it's iphones then I can't test that.
You need to be more specific about which phones they are using, if it's iphones then I can't test that.
Posté Tue 24 Oct 23 @ 3:34 pm
groovindj
Now that's weird. It seems the URL you end up at is HTTPS but to get there you have to use HTTP.
Working on Chrome with iPhone 14 Pro Max (as long as you use http://)
Working on Chrome with iPhone 14 Pro Max (as long as you use http://)
Posté Tue 24 Oct 23 @ 4:58 pm
kradcliffe
Maybe something Rune needs to look in to.
Posté Tue 24 Oct 23 @ 5:09 pm
groovindj
@Dfyffe maybe it's an issue with either the cellphone provider those people use, or the internet in their (or your) area. Both kradcliffe and I are in the UK so it may be an issue on your side of the pond.
Posté Tue 24 Oct 23 @ 5:16 pm
dfyffe
So this is weird, one of the fan having this problem is in Spain using chrome with android, one is in the UK using safari, the other is in US using chrome with android, I myself tried it with chrome on my android phone and it did not work, I notice if I use the Whatsapp link http://ask.the.dj/dfyffe it does not work, but if I go to the browser and type the same thing in the address line, it works. The others that are complaining is all using the Whatsapp link.
Posté Tue 24 Oct 23 @ 7:15 pm
groovindj
Not sure what you mean by a "Whatsapp link" (as you posted a standard URL) but then maybe the issue is with Whatsapp.
Posté Tue 24 Oct 23 @ 7:21 pm
dfyffe
Posté Tue 24 Oct 23 @ 7:24 pm
dfyffe
groovindj wrote :
Not sure what you mean by a "Whatsapp link" (as you posted a standard URL) but then maybe the issue is with Whatsapp.
We use the WhatsApp apk for chatting with the fans.
Posté Tue 24 Oct 23 @ 7:26 pm
groovindj
That's probably it then. They need to use a normal browser.
Maybe a mod can change the thread title to "Askthedj not working with WhatsApp". :-)
Maybe a mod can change the thread title to "Askthedj not working with WhatsApp". :-)
Posté Tue 24 Oct 23 @ 8:06 pm
dfyffe
WhatsApp is not a browser, its a multi platform messaging and calling service. but its it work with askthedj for some people, similar to Skype, it only direct the askthedj link to a browser, so they are using a normal browser.
Posté Tue 24 Oct 23 @ 9:16 pm
Rune (DJ-In-Norway)
probably needs https for auto preview of site, inside WhatsApp.
We'll look into it
We'll look into it
Posté Tue 24 Oct 23 @ 11:58 pm
dfyffe
Did Virtualdj change the url to askthedj, If i use https://virtualdj.com/ask/dfyffe, it work.
Posté Wed 25 Oct 23 @ 12:07 am
dfyffe
I noticed that although my link to askthedj is http, for some reason the browser is showing https, not sure why, even if I type http it's automatically converted to https.
Posté Wed 25 Oct 23 @ 9:02 am
groovindj
I mentioned that 24 hours ago...
Posté Wed 25 Oct 23 @ 4:46 pm