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Forum: VirtualDJ Technical Support

Sujet: VDJ 2026 b9003 Audio settings ?
ROG GTX Strix
Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz (2.59 GHz)
Installed RAM 16.0 GB (15.9 GB usable)
System type 64-bit operating system, x64-based processor
NUMARK Mixtrack Platinum FX controller
AUDIO SETTINGS
Output-
Speaker + Headphone
Hardware-
Numark Mixtrack Platinum FX
WASAPI master channel 1&2
headphones channel 3&4

Getting NO sound...any thoughts? Thanks in advance.
 
Posté Wed 07 Jan 26 @ 5:17 pm
will get sound on speaker only from master channel 1&2
 
Check that Windows is not using the Numark for system sound (which defaults to stereo).

Make sure Windows is set to Realtek (or similar) onboard audio.
 
my system-sound-outpout is set to Speaker (Numark Mixtrack) as the default device. Is that not correct?
 
here is what i think the issue is...VDJ 2026 has a regression bug with ASIO4ALL + USB Soundcard mode. Which forces my computer audio when it shouldn't. Any help further understanding this is appreciated. Thanks
 
You didn't mention your use of ASIO4ALL. I would suggest uninstalling it.
 
ASIA4ALL was something I tried it didn't work either
 
 
 
Looks correct. Neither the headphones or the master output get sound?
Did you check in the windows volume mixer if the controller is not muted or put silent?
 
No sound from either master or headphones with this setting. Windows volume is up. If I switch to speaker only I get master sound.
 
Tim Duffy wrote :
my system-sound-outpout is set to Speaker (Numark Mixtrack) as the default device. Is that not correct?

Better not. So try to set some other sound card (your computer's builtin) as the default one for Windows.
 
So with the above config I have master sound but no headphone sound (channel 3&4). When I switch headphone to Channel 1&2 I get sound on the headphones but no master sound on channel 3&4. My windows default soundcard is set to Realtek Audio. Thanks for everyone's input.
 
My issue is still not resolved. Anyone using VDJ 2926 b9004 w Numark Mixtrack Platimun FX (Asus ROG Strix w Windows 11). I’m getting poor master sound output. Any trouble shooting would be appreciated. Thanks in advance.