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Forum: VirtualDJ Technical Support

Sujet: Pitch/Tempo Control Issue
I don't usually need to use my backup laptop with a controller but recently tested it out at home and found that the pitch control automatically jumps to 100% when I open VDJ. I use a Denon MC6000 and my primary laptop works perfectly. The backup one though has this issue now though. When I load a new song the slider is always at 100%. I can't move the slider using the controller but can set it back to 0% with the trackpad on the laptop. However, the second I touch the pitch control, it immediately jumps back up to 100%.

Any thoughts on how to correct this?
 
Posté Thu 23 Jul 26 @ 8:45 pm
Does it happen when the controller isn't connected?

  • If the answer to that is no
    It probably points to a hardware issue (pitch slider may be faulty).
  • If the answer to that is yes
    You probably have a mapping that causes it. Try backing up your settings.xml and restarting and see if the issue persists. If it doesn't then try to re-add your settings/configurations one by one until you arrive at the problem setting.
 
DJ VinylTouch wrote :
Does it happen when the controller isn't connected?

  • If the answer to that is no
    It probably points to a hardware issue (pitch slider may be faulty).
  • If the answer to that is yes
    You probably have a mapping that causes it. Try backing up your settings.xml and restarting and see if the issue persists. If it doesn't then try to re-add your settings/configurations one by one until you arrive at the problem setting.


The issue does not happen when the controller is not connected. It also does not happen when I use my primary laptop.

I'll take a look for the settings.xml...