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Sujet problem with software

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Ever since I upgraded to VDJ 3.2 when I go to my music the software will just start scrolling through my music folder on it's own and if I try to go to the fx, sample, record, etc it automatically jumps back to the music folder and starts scrolling through it again. This is very annoying and makes it extremely hard to mix. What do I do?
 

Posté Sat 17 Dec 05 @ 9:39 pm
rurojasHome userMember since 2005
hey i just purchased the atomix dj system today by credit card and i still have not recieved it by downloading it into my computer. if someone can call me at ****** and help me out here. the website said once purchased i would have it within 5 minutes after purchasing. my email address is *******. i have a party to dj tonight and need this system up today, ASAP. please respondby calling me at above number. is there a number i can call myself to get this downloaded. thanks, russell rojas
*******

ps please help
 

Posté Sat 17 Dec 05 @ 11:56 pm
@ rurojas:
Please check your spam folder at your inbox, as some email programs wrongly picks up such mails as spam.


If not, contact E-Service.
http://www.virtualdj.com/contact/

I removed your phone number and email, so that you will not get phrank phonecalls or lots of spam :)
 

Posté Sun 18 Dec 05 @ 5:06 pm
@NuK4201

Seems some shortcut or midi command is messing up, that its set to brownse folders....

Please try a reinstall of the software.
 

Posté Sun 18 Dec 05 @ 5:09 pm
thank you for the help.
 

Posté Sun 18 Dec 05 @ 8:23 pm
I did what you said and I still have the same problem. What should I do? Need help fast. Because of this problem I cannot use VDJ at all.
 

Posté Fri 13 Jan 06 @ 8:39 am
acw_djPRO InfinitySenior staffMember since 2005
NuK4201,

Did you use a desktop PC or a laptop? I feel this trouble is in some key in your keyboard (or maybe dust) or in your mouse... I don't feel that is a VDJ problem.
 

Posté Fri 13 Jan 06 @ 11:13 am
I use a laptop. I don't notice any keys stuck or anything. I can't even go to effects or anything like that. It just jumps back to music and starts scrolling down. So I am still unable to use the software at this time.
 

Posté Sat 14 Jan 06 @ 3:21 am
apopsisdjPRO InfinitySenior staffMember since 2003
Looks like a key is parmanent pressed.
Open a txt file in notepad or wordpad and see if anything unusual happens to the mouse cursor.
Any other input device is connected ? usb numpad/keyboard, dj console ? midi controller ?
 

Posté Sat 14 Jan 06 @ 3:45 am
I have a dj console hooked up. nothing unusual happens when i open file in notepad. I reinstalled the dj console because i thought that might be the problem but no luck
 

Posté Mon 16 Jan 06 @ 1:54 am
acw_djPRO InfinitySenior staffMember since 2005

You need to contact Hercules support, I think your console is defective.

Good Luck!
 

Posté Mon 16 Jan 06 @ 10:27 pm


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