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Sujet NO SUPPORT

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OK I've had it now. I attemp to speak with Technical Support 4 days ago about a ripper issue and no body wants to get back with me. When I am asking questions about spending my money and how this is going to work for me you guys are like its great and works well it doesn't. So as of now I am returning this until someone wants to give me a straight answer and stop avoiding me. The forum shows of a couple other people who have had this problem and they are being advised to purchase outside programs. for 150$ they shouldn't have to. I am reversing my charges today if I don't get a answer on why this program is not working.
 

Posté Tue 28 Mar 06 @ 7:15 pm
mp3jrickPRO InfinityHonorary MemberMember since 2003
There are better methods of getting support's attention Charles.
I have searched the eservice folders and see not a single one by djcharles.

Search results for djcharles
No result in folders

No result in messages

So lets try it again.

If you have a question or wish to check the status on an eservice ticket you may do so by clicking help, and "view my tickets".

Have a great day
 

Posté Tue 28 Mar 06 @ 8:31 pm
charles, be sure not to use e-mail... support is only thru web interface...
 

Posté Thu 30 Mar 06 @ 1:55 am
WHAT'S THE QUESTIONS!!!??? I'd like a crack at it!

I've NEVER sent a message to Technical Support and posted in these forums, or Googled it, and gotten my answer.... so WHAT is the question?
 

Posté Fri 31 Mar 06 @ 3:52 am


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