dj Benji
I have a friend that users VDJ, but he has forgotten his password to his account and we have both tried to find out to recover it, but we havent found anything
Could i get some help please??
thank you very much!!
dj Benji
Could i get some help please??
thank you very much!!
dj Benji
Posté Fri 31 Mar 06 @ 10:37 am
JeremK
When you forget your password you can have the password sent to your email address. Anyway contact is the only way you could solve this problem.
Posté Fri 31 Mar 06 @ 6:44 pm
PartyFrog
How do I submit a ticket to request my password be sent without creating a new account? -A ticket requires a login...
DJTroy
DJTroy
Posté Wed 13 Sep 06 @ 4:07 am
Support staff
PartyFrog: you can use the emergency recovery password at the
contact page. Just log with your login email address
contact page. Just log with your login email address
Posté Wed 13 Sep 06 @ 4:44 am
DJLilMexican619
YEA THATS HAPPEN TO ME TOO
Posté Wed 13 Sep 06 @ 6:00 am
dj-e-lectric
Once you get your password (or for those who haven't forgotten it yet) WRITE IT DOWN somewhere (if you are the only user of the computer it is installed on maybe a sticker on the computer, or burn a backup copy to cd and write it on the cd............just a thought
Posté Wed 13 Sep 06 @ 9:03 am
fatwombat
I got to the contact page and it only allows me to ask a question.
I have lost my computer to some stupid bug and now I have a new one, I can't retrieve any emails off my old one so I have now lost my serial number for Virtual DJ. Now apparently you cannot get it again, so now I have to pay for a new one, which I will not be doing, as I think it is a joke and I should be able to get help on this.
I had to create a new account as I don't remember anything from my old computer, so basically I am in a situation where nothing can be done to even help me. So if I can't get my serial number again, I will not be a happy camper. What can be done about this?
Thanks.
I have lost my computer to some stupid bug and now I have a new one, I can't retrieve any emails off my old one so I have now lost my serial number for Virtual DJ. Now apparently you cannot get it again, so now I have to pay for a new one, which I will not be doing, as I think it is a joke and I should be able to get help on this.
I had to create a new account as I don't remember anything from my old computer, so basically I am in a situation where nothing can be done to even help me. So if I can't get my serial number again, I will not be a happy camper. What can be done about this?
Thanks.
Posté Mon 30 Oct 06 @ 12:44 pm
sbangs
i lost mine but i got all my details still.......
please use the password recovery system if you bought it
as mentioned
please use the password recovery system if you bought it
as mentioned
Posté Mon 30 Oct 06 @ 12:51 pm
sbangs
http://www.virtualdj.com/contact/step2b.html
for password retreval
for password retreval
Posté Mon 30 Oct 06 @ 12:53 pm
fatwombat
on the link above? All it allows me to do is ask a question that "tries" to answer it on the next page. How am I going to get it back from asking that a qestion?
I don't know where to go contact the main guys that work this site. :(
I don't know where to go contact the main guys that work this site. :(
Posté Mon 30 Oct 06 @ 12:54 pm
fatwombat
Sorry I should have mention it is my serial number for thw actual Virtual DJ program. Not for this account on the net.
Posté Mon 30 Oct 06 @ 12:55 pm
sbangs
use the link iv just given you
put your login in the lost password box
and will be emailed to you....
put your login in the lost password box
and will be emailed to you....
Posté Mon 30 Oct 06 @ 12:55 pm
sbangs
if you have lost your serial
http://www.virtualdj.com/contact/
explain to support
have the credit card , email you used , and adress
ready
http://www.virtualdj.com/contact/
explain to support
have the credit card , email you used , and adress
ready
Posté Mon 30 Oct 06 @ 12:56 pm