sirslick
I j ust bought VDJ 3.4 and want to upgrade my old profile on this forum.
But for some reason I can only log on using my old profile, and cannot log on using my new profile
I have the serial number for the product, but when I enter it I get an error message instead.
Do I have to create a brand new profile?
Thank you in advance..
JK in Toronto
But for some reason I can only log on using my old profile, and cannot log on using my new profile
I have the serial number for the product, but when I enter it I get an error message instead.
Do I have to create a brand new profile?
Thank you in advance..
JK in Toronto
Posté Sat 13 May 06 @ 11:16 pm
sbangs
contact support
Posté Sun 14 May 06 @ 1:14 am
Chromolli02
Posté Sun 14 May 06 @ 1:23 am
DJ-ALF
And remember to use email adress you used to purchase VDJ.
Posté Sun 14 May 06 @ 2:49 am
Superstom
You have to logon with your current (old) account. Then at the menu bar just above "Hello...." You have to click on "Modify my profile". Here you fill in your serial and you're automatically "upgraded" to professional user.
You could also click this link to modify your profile: http://www.virtualdj.com/fusers/modifuser.html
Ewout
You could also click this link to modify your profile: http://www.virtualdj.com/fusers/modifuser.html
Ewout
Posté Sun 14 May 06 @ 2:32 pm
sbangs
what error message do you recive?
Posté Mon 15 May 06 @ 11:17 pm
JeremK
@ dj skyfxl:
The error messages this user receives or could receive is none of your business. This is team matter. And only e-service can take care of this.
The error messages this user receives or could receive is none of your business. This is team matter. And only e-service can take care of this.
Posté Tue 16 May 06 @ 1:42 pm
sbangs
sorry was only trying to help :(
Posté Tue 16 May 06 @ 7:00 pm
sirslick
Thanks, I'll try updating my profile now.
I don't like my current tag as a 'no license user' even though the version of VDJ that I used to use came with my Hercules console. I didn't illegally download it!
Also to Skyfxl - thanks for your concern. I know you were only trying to help...
I don't like my current tag as a 'no license user' even though the version of VDJ that I used to use came with my Hercules console. I didn't illegally download it!
Also to Skyfxl - thanks for your concern. I know you were only trying to help...
Posté Thu 18 May 06 @ 10:33 pm
sirslick
Okay, I put in my correct serial number and still get this error message:
Invalid Virtual DJ serial or email - (please check that your email is the one you used when you bought Virtual DJ) -
I know it's the correct serial number cause I used it to download version 3.4.
Help!
Invalid Virtual DJ serial or email - (please check that your email is the one you used when you bought Virtual DJ) -
I know it's the correct serial number cause I used it to download version 3.4.
Help!
Posté Thu 18 May 06 @ 10:52 pm
Superstom
For this problem contact e-service: http://www.virtualdj.com/contact/
Ewout
Ewout
Posté Thu 18 May 06 @ 11:02 pm
sirslick
Thanks all for the great advice but I finally figured it out!
Turns out when I bought V 3.4 the site asked me for a brand new login and I selected a new ID and password.
So now anytime I logon here I will do so with my new account name & password.
Big ups to VDJ and the very helpful community here!!
JK in Toronto
Turns out when I bought V 3.4 the site asked me for a brand new login and I selected a new ID and password.
So now anytime I logon here I will do so with my new account name & password.
Big ups to VDJ and the very helpful community here!!
JK in Toronto
Posté Fri 19 May 06 @ 2:21 am
dj maddsound
Good welcome...
MS
MS
Posté Fri 19 May 06 @ 3:05 am
d rocks
Greetings........I am sure you will get all of the help you need now sirslick
Posté Fri 19 May 06 @ 3:37 am
DJ-ALF
Welcome sirslick!
Posté Fri 19 May 06 @ 8:22 am
lopez453
Welcome sirslick, goodbye sirjude :-)
Posté Fri 19 May 06 @ 11:11 am
phillydj
welcome and glad to have ya
Posté Sat 20 May 06 @ 1:28 am