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Forum: General Discussion

Sujet: Virtual DJ name drop TURN OFF! - Page: 2
Hi i dont know else where to post this i have pro infinity since 2020 updated to 8970 everytime around 38 mins in mixing i get the audio drop virtual dj i paid for this $299.00 US this aint right i dont even use my laptop online why is this happening i ruined 2 mixes so far.
 

With a Pro Infinity license, (or Pro subscription) you just need to log into VDJ once, with the same credentials you use in this forum.

with the Options set as:

stayLoggedIn ....... Yes
dontLogin .............. No


 

i used those setting you posted thanks for the response, i stayed on Win 10 home so im not taking this pc back online so i went back to 2025 8752 no issues past the 38min mark so maybe next yr after a few updates i might revisit
 

open the Settings window and go to the Licenses tab, make sure you are logged with the same account that has your PRO license, and it will show PRO on the page.
If you still have problem connecting with your PRO license, contact support.
 

If you are using your computer offline, please contact support, they will help you.
 

Stephane Clavel wrote :
open the Settings window and go to the Licenses tab, make sure you are logged with the same account that has your PRO license, and it will show PRO on the page.
If you still have problem connecting with your PRO license, contact support.


What about my Home Plus License I purchased again earlier this year? Does i have audio sample too?
Have they removed the Home Plus license? I have bought that license twice since i have had 2 different controllers. this update doesn't show the license anymore? I only play on my PC. So far I've invested $198 into this software since I've used it. If i can be credited that amount and be allowed to pay the difference for the Pro version I will. Love the software hands down. Just don't feel it's fair to pay an additional $299 for a pro after I've invested so much so far. Please help and clarify.
 

Your current Home Plus licenses will still work, and will not have the audio sample.